Overnight Security & Tenant Support

Orwell Housing Association Ltd; Capel St Mary; On-site; GBP 12,000 - 18,000; Full time

Job summary

Orwell Housing Association Ltd. is seeking an overnight security presence at Wenham View and Dove Close to provide a reassuring night-time presence for tenants. You will respond to incidents, ensure security, and maintain a clean, safe environment.

As the on-site contact during the night, you will document incidents and actions, while upholding a person-centred approach and tenant dignity. DBS checks apply and eligibility to work in the UK is required.

Responsibilities

• Act as the primary on-site point of contact for tenants, visitors and stakeholders during overnight hours.
• Help maintain building security by monitoring doors, windows and communal areas.
• Carry out designated cleaning duties to ensure a safe, clean and welcoming environment.
• Provide reassurance and support to tenants requiring assistance during the night.
• Maintain accurate and timely records of contacts, incidents and actions during each shift.

Skills

Customer service

Communication

Security monitoring

Record keeping

Tenant support

Job description

Orwell Housing Association Ltd. is seeking an overnight security presence at Wenham View and Dove Close to provide a reassuring night-time presence for tenants. You will respond to incidents, ensure security, and maintain a clean, safe environment.

As the on-site contact during the night, you will document incidents and actions, while upholding a person-centred approach and tenant dignity. DBS checks apply and eligibility to work in the UK is required.