Overnight Housekeeping Supervisor

Accor Hotels; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel is seeking an Overnight Housekeeping Supervisor to lead the housekeeping team. This role involves ensuring service standards, handling guest concerns, and maintaining a clean environment. Join a dynamic team and enjoy numerous benefits including subsidized accommodation and a comprehensive benefits package.

Benefits

Subsidized staff accommodation

Complimentary meal per shift

Comprehensive benefits package

Defined Contribution Pension Plan

Employee travel program

Access to Mountain Explorer Travel Program

Opportunities for career development

Qualifications

• Proven ability to successfully lead and motivate colleagues.
• Previous supervisory experience in a similar environment.
• Good computer literacy required.

Responsibilities

• Lead and supervise the day-to-day operation of the department.
• Handle guest concerns and react quickly.
• Ensure a clean and safe working environment.

Skills

Leadership

Motivation

Computer Literacy

Tools

Property Manager System

MS Word

Outlook

Excel

Job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

A memorable experience for our guests and colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As an Overnight Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.

Job Duties Include:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed
• Handle guest concerns and react quickly, logging and notifying the proper areas
• Actively participate in daily briefing, daily warm up and department meetings
• Ensure Room Attendants are informed daily about priorities in their section
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives

Qualifications

Your Skills & Qualifications:

• Proven ability to successfully lead and motivate colleagues
• Previous supervisory experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service
• Good computer literacy (experience using Property Manager System preferred, and proficiency in MS Word, Outlook and Excel)
• Ability to consistently stand and walk throughout shift

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Additional Information

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.