Shift Manager - Nightshift

Sainsbury's; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and customer-centric organisation as a Warehouse Shift Manager (Nightshift) in a Local Fulfilment Centre. This role offers the chance to lead a diverse team, focusing on operational excellence and customer satisfaction. You'll implement continuous improvement initiatives, manage resources effectively, and foster a culture of engagement and inspiration. Enjoy a supportive environment with numerous career development opportunities and a range of attractive benefits, including a discount card, generous holiday entitlement, and wellbeing support. This is an exciting opportunity to make a significant impact in a fast-paced environment.

Benefits

Discount card

Food and hot drinks provided

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Special offers on retail vouchers

Qualifications

• Proven track record in managing large teams in a unionised environment.
• Strong communication and decision-making skills.

Responsibilities

• Provide leadership across the LFC operation overnight.
• Implement continuous improvement initiatives and manage team performance.

Skills

Leadership

Communication

Decision Making

Warehouse Operations

Customer Service

Job description

Why join us

Prefer to work overnight? Joining us as a Warehouse Shift Manager (Nightshift) in our Local Fulfilment Centre (LFC) means being part of a dynamic and customer-centric organisation committed to delivering a safe, efficient, and first-class service. You’ll have the opportunity to inspire and develop a diverse team, driving performance and continuous improvement. With a focus on customer satisfaction and operational excellence, you will make key decisions that impact service, business results, and the overall success of our LFC operation. You’ll be part of a team that values inclusive leadership, fosters a customer-centric culture, and offers opportunities for growth and development in a fast-paced and ever-evolving environment.

What you'll do

In this role, you will provide strong leadership across the LFC operation overnight, ensuring safe, efficient, and first-class service delivery to our customers. Your focus will be on implementing site and centrally-driven continuous improvement initiatives, as well as delivering site KPI performances to meet budgetary requirements and achieve an optimum cost to serve. Leading and developing the team through ongoing coaching and feedback, you’ll ensure effective management to deliver great results. Additionally, you’ll oversee van resource allocation, be accountable for stock inventory and maintenance, and respond to customer demands and volume fluctuations by flexing operational resources. Identifying and nurturing talent within the team to build a succession pipeline will be crucial, as well as creating a customer-centric culture by engaging and inspiring the team. With attention to detail, you will ensure operations comply with legal and safety frameworks, recruit and manage resources to meet headcount requirements, and actively contribute to business transformation efforts.

Who you are

As an experienced leader, you’ll have a proven track record in managing a large and diverse team within a unionised environment. With strong communication and decision-making skills, you know how to respond to customer demands and fluctuations at pace, ensuring the efficient delivery of a first-class service. You will have knowledge of warehouse and retail operations, multi-drop delivery, and customer final mile delivery, enabling you to make informed decisions to support desired customer outcomes. Your inspirational leadership will motivate colleagues at all levels, fostering a team environment where colleagues understand the impact of their actions on service and business results.

What’s in it for you?

You’ll benefit from a supportive, family-like environment and helpful management. As part of a Sainsbury’s-owned multi-brand retailer, there are many opportunities to develop your career across different parts of the business.

We also offer a range of benefits, including:

• Discount card – 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos every pay day.
• Food and hot drinks provided in colleague areas in all our Local Fulfilment Centres.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension – we’ll match 4-7% of your contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal, and financial advice.
• Colleague networks – connect with like-minded colleagues to help fulfill your potential.
• Cycle to Work scheme – hire a bike and cycling equipment while saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.