RESTAURANT & LOUNGE SUPERVISOR

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An iconic hotel in the heart of Manchester is seeking a passionate Restaurant & Lounge Supervisor. This role offers the chance to lead a diverse team, ensuring every guest enjoys exceptional hospitality. You'll be at the forefront of creating memorable experiences, from managing daily operations to training new staff. Join a vibrant community that celebrates hard work and dedication, with plenty of opportunities for career growth and development. If you have a warm personality and a flair for creativity, this is the perfect opportunity to thrive in a dynamic environment.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals whilst on duty

Talent referral scheme

Access to Company Pension Scheme

Life Assurance

Wellbeing Support

Ongoing job-related training programmes

Qualifications

• Exceptional leadership skills to motivate and guide the team.
• Strong background in hospitality and customer service.

Responsibilities

• Support daily operations and supervise service delivery.
• Train and coach new team members to meet guest expectations.

Skills

Leadership

Customer Service

Team Motivation

Creativity

Education

Experience in Hospitality Management

Training in Food and Beverage Services

Job description

Join to apply for the RESTAURANT & LOUNGE SUPERVISOR role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn

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Join to apply for the RESTAURANT & LOUNGE SUPERVISOR role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn

The Midland – an oasis in the heart of the city and one of Manchester’s most-loved icons. Our diverse and unique team aims for perfection every time. Over the years, we have hosted rock stars, politicians and even royalty! The Midland is the first choice destination where every stay is exceptional. The Midland is part of the Leonardo Hotels UK&I Limited Edition collection.

As a Supervisor, we want you to bring your warm and easy-going personality to work with you every day. Working your Head of Department, you will motivate the team to ensure our guests take advantage of our award-winning food and drink facilities, and go above and beyond to ensure every guest’s stay is filled with elegance and escapism.

Some Of The Perks Our Colleagues Enjoy Include

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals whilst on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression
  
  

As a Supervisor, You Will

• Be yourself!
• Be present on the floor for your team, showing your exceptional leadership skills!
• Be creative and bring ideas to the table
• Support the Bar & Lounge Manager to manage daily operations and supervise service delivery
• Support with the training and coaching of new team members
• Help to meet and exceed guests’ expectations by offering exceptional hospitality
  
  

Our story

The Midland is an iconic 4-star Grade II listed hotel in the heart of Manchester. The sophisticated and elegant areas offer an escape from the urban environment – nothing short of a sanctuary! With award-winning food and drink facilities, and the tranquillity of the spa, guests will feel like they have taken a step back in history whilst soaked in luxury. The Midland is part of the Leonardo Hotels Limited Edition collection. Leonardo Hotels operates over 55 hotels across the UK & Ireland, with plans for major expansion over the years; there’s never been a more exciting time to join us!

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

About The Midland Hotel

Situated in the heart of the city, The Midland is a luxury hotel in Manchester like no other. Host to an array of Kings, Queens, Presidents and Prime Ministers over the years, you can rest assured knowing that you'll be staying in one of most iconic and historic hotels in Manchester.

As a four star hotel, The Midland features 312 pristine bedrooms, two award-winning restaurants, Adam Reid at the French and Mr Cooper's, an elegant Tea Room, a newly refurbished bar and lounge and 14 impressive conference and meeting rooms to fulfil all your business needs.

If you're looking to make the most of your time in Manchester, look no further than The Midland Hotel. Our guests will also benefit from our award-winning luxurious spa, The Spa At The Midland. Designed with relaxation in mind, our tranquil spa offers a wide range of treatments including our unique Rasul Spa experience.

About Leonardo Hotels

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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