Overnight Front Desk & Guest Services

Valor Hospitality; Exeter; On-site; GBP 15,000 - 21,000; Full time

Job summary

Valor Hospitality seeks a Night Porter for voco Zeal Exeter Science Park in Exeter. You will be the friendly face overnight, helping with luggage and travel arrangements and meeting guest requests, from amenities to light service.

Stay vigilant to keep the hotel safe through the night and use initiative to help prepare the day’s turnover. We value personalities that create memorable moments for guests.

Qualifications

• Night Porter role at a hotel requiring calm under pressure and alertness.
• Experience with guest luggage handling and assisting with travel arrangements.
• Able to meet guest requests and support night operations including service tasks.

Responsibilities

• Assist guests with luggage and travel arrangements overnight.
• Meet guest requests and support food and drink service when needed.
• Keep the hotel secure and vigilant throughout night shifts.
• Help prepare the hotel for the day ahead and start-up in the morning.

Skills

Calm under pressure

Customer service

Vigilance / alertness

Flexibility with shifts

Job description

Valor Hospitality seeks a Night Porter for voco Zeal Exeter Science Park in Exeter. You will be the friendly face overnight, helping with luggage and travel arrangements and meeting guest requests, from amenities to light service.

Stay vigilant to keep the hotel safe through the night and use initiative to help prepare the day’s turnover. We value personalities that create memorable moments for guests.