Night Concierge & Guest Services Specialist

Valor Hospitality; Southampton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Exclusive discounts

Team member rates

Discounted stays

Dining discount

Free meals on duty

Cycle To Work

Refer-a-friend bonus

Wellbeing support

Job summary

Valor Hospitality in Southampton is seeking a Night Porter to join our team. Primarily you will assist guests with their luggage and travel arrangements, and support the night operation to meet guest requests, including room amenities and beverages.

The role requires staying calm under pressure, staying vigilant for safety, and flexibility to adapt on shift. We offer 7 days a week operation with varying shifts, and career training via apprenticeships and internal development.

Qualifications

• Night porter role requiring calm under pressure and vigilance.
• Responsibility for assisting guests with luggage and travel plans.
• Flexibility to adapt on shift and help prepare for the day.

Responsibilities

• Assist guests with luggage and travel arrangements.
• Support night operations and guest requests, including room amenities and refreshments.
• Keep the hotel safe and prepare for the day ahead.

Job description

Valor Hospitality in Southampton is seeking a Night Porter to join our team. Primarily you will assist guests with their luggage and travel arrangements, and support the night operation to meet guest requests, including room amenities and beverages.

The role requires staying calm under pressure, staying vigilant for safety, and flexibility to adapt on shift. We offer 7 days a week operation with varying shifts, and career training via apprenticeships and internal development.