Night Porter

Valor Hospitality Partners, LLC; Exeter; On-site; GBP 15,000 - 21,000; Full time

Job summary

voco Zeal Exeter Science Park is seeking a Night Porter to join our team. You’ll be the friendly face guests rely on overnight, assisting with luggage and travel arrangements, and supporting the wider night operation by meeting guest requests and service.

Stay vigilant to keep the hotel safe through the night, be flexible with shift patterns, and use your initiative to help prepare the hotel for the day ahead. We value personality and aim to create memorable moments for guests.

Responsibilities

• Be the friendly face guests rely on overnight, helping with luggage and travel arrangements.
• Support the night operation by meeting guest requests, including room amenities and service.
• Stay vigilant to keep the hotel safe at night and help prepare for the day ahead.

Job description

voco Zeal Exeter Science Park

£13.21 per hour. 40 hours per week across 5 days.

Are you a night owl?

We're looking for a Night Porter to join our team — someone who's calm under pressure, always alert, and ready to keep the hotel running smoothly while the rest of the world sleeps.

The Role

You'll be the friendly face guests rely on overnight. Primarily, that means helping with luggage and travel arrangements, but the role is varied — you'll also support the wider night operation by meeting guest requests, from additional room amenities to serving food and drink.

You'll need to stay vigilant, keeping the hotel safe through the night, and flexible enough to adapt as the shift unfolds. Using your initiative, you'll also help prepare the hotel for the day ahead.

We want people who bring their own personality to the job - who go beyond what's expected and create moments guests remember long after they've checked out.

Sustainability at Our Core

Sustainability is central to who we are. Every team member is certified as "Carbon Literate," and we'll ask you to take part in Carbon Awareness training too. We expect everyone on the team to understand the impact of their actions on the environment, contribute to reducing emissions, and bring their own ideas to the table. You'll play a part in bringing our sustainability journey to life — for yourself and for our guests.

Working Hours

We're open 7 days a week, 365 days a year, so we need team members who can work flexibly across a range of shifts and days. We're generally busiest in the evenings and at weekends, but shift patterns and contracted hours can all be discussed at interview.

About the Hotel

voco Zeal Exeter Science Park sits at the entrance to Exeter Science Park, home to the South West's leading science, technology, engineering, maths and medicine businesses. This premium 4-star hotel features 142 stylish bedrooms, a restaurant and bar showcasing local produce, a mini gym, gardens and versatile meeting space. The hotel is 100% electric, with a car park offering 12 EV charging points.

What's in it for you?

Look at some of the Rewards and Benefits available at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we’ll be in touch if you’re a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.