Overnight Crisis Service – Peer Support Worker

togsmind

Oldham

Hybrid

GBP 23,000 - 28,000

Full time

2 days ago

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Benefits offered by this job

Employee assistance programme

Wellbeing activities

Disability confident employer

Family support

Training & development

Award-winning organisation

Job summary

TOGS Mind is seeking an Overnight Crisis Service - Peer Support Worker to join our Community Mental Health Crisis team in Greater Manchester. This 12-month fixed term pilot role focuses on providing compassionate peer support during overnight hours, helping adults in crisis to stabilise and access ongoing care.

You will draw on lived experience to build trust, de-escalate crises, promote recovery, and collaborate with local partners to ensure people receive the right support at the right time.

Qualifications

Lived experience of mental health challenges required.
Ability to provide compassionate, non-judgemental peer support.
Experience with trauma-informed and recovery-focused practice.

Responsibilities

Support adults in mental health crisis to stabilise and access ongoing care.
Contribute to crisis prevention and de-escalation through compassionate engagement.
Collaborate with statutory and voluntary partners to route appropriate services.

Skills

Lived experience

Empathy

Recovery-focused

Peer support

Job description

We have an opportunity for a Community Mental Health Crisis Peer Support Worker to join the organisation on a 12-month fixed term basis overseeing a pilot phase for one of two Greater Manchester Overnight Community Crisis Hubs.

Our Community Mental Health Crisis Service is an innovative, community-based alternative to hospital admission and emergency department attendance for adults experiencing mental health crisis, emotional distress and psychosocial challenges. Operating as an overnight crisis space, the service provides a safe, welcoming and recovery-focused environment where people can access immediate support, stabilisation, and connection to ongoing care.

As a Peer Support Worker, you will provide compassionate, non-judgemental support to adults experiencing mental health crisis or emotional distress. Drawing upon lived experience, peer support principles and recovery-focused practice, they create a safe, welcoming and supportive environment where individuals can explore their difficulties, identify strengths, develop coping strategies and access appropriate support. The role contributes to crisis prevention, de-escalation and recovery through meaningful relationships built on hope, empathy and shared understanding.

The role works collaboratively with statutory and voluntary sector partners to ensure people receive the right support at the right time, reduce escalation to acute services and are connected to appropriate ongoing services.

What you will bring to TOGS Mind:

As Peer Support Worker, you will bring empathy, authenticity, and a strong recovery-focused approach to your role. Your lived experience of mental health challenges will enable you to build trusting and meaningful relationships with individuals who may be facing similar difficulties. Your role is to provide hope, encouragement, and practical support, helping people to recognise their strengths and take an active role in their recovery journey. Through promoting inclusion, reducing stigma, and empowering individuals to achieve their personal goals, you will contribute to improving wellbeing, confidence, and independence of our service users.

Most importantly, you will share our commitment to recovery, trauma-informed practice and the belief that people can move beyond crisis when supported with compassion, dignity and hope.