Outsourcing Supervisor

Vaisto Recruitment Ltd; Liverpool City Region; Hybrid; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Hybrid and flexi-working

25 days holiday

Job summary

Vaisto Recruitment Ltd in Liverpool is seeking an Outsourcing Supervisor to lead a diverse client portfolio, overseeing bookkeeping, VAT, and management accounts. The role emphasizes reviewing and signing off work, mentoring junior staff, and driving process improvements within a growing practice.

Hybrid and flexi-working options are available, with a market-rate salary up to £42,000. The firm is investing in technology and training to support career growth and client service excellence.

Qualifications

• AAT/ACCA/ACA qualified, or finalist.
• Solid practice-based outsourcing or accounts experience.
• Confident reviewing bookkeeping, VAT returns, and management accounts.
• Strong client-facing communication skills.
• Comfortable supporting and mentoring junior staff.
• Experience with cloud accounting systems (e.g. Xero, QuickBooks).

Responsibilities

• Review and approve bookkeeping, VAT returns, and management accounts.
• Ensure timely delivery of client deliverables and compliance with deadlines.
• Liaise with clients and external vendors to resolve queries promptly.
• Assist in onboarding new clients and setting up accounting systems.
• Monitor team performance and support training and development.
• Implement process improvements to enhance efficiency and accuracy.
• Prepare KPI reports and elevate issues to senior management.

Skills

Client communication

Reviewing accounts

Mentoring junior staff

Cloud accounting

Education

AAT/ACCA/ACA or finalist

Tools

Xero

QuickBooks

Job description

Outsourcing Supervisor - Liverpool - Up to £42,000

Outsourcing Supervisor - Role Overview

Are you ready to Lead a Portfolio, not just deliver it? This is a step up for an experienced outsourcing senior ready to move from preparing work to reviewing and owning it. You'll take on real oversight of a varied client portfolio while joining a firm that's investing heavily in its people and systems. It's a role with genuine room to grow.

Outsourcing Supervisor - This role is ideal for an Outsourcing Supervisor who:

• Is ready to move from doing the work to reviewing and signing it off
• Wants variety across a broad mix of SME, not-for-profit, and corporate clients
• Is looking for a firm actively investing in its people and systems

Outsourcing Supervisor - About the Firm

This is a long-established, multi-office firm of accountants and business advisors in the North West, combining a partner-led, relationship-first approach with the backing of private equity investment fuelling an ambitious growth strategy across the group. The firm is investing heavily in technology, training, and acquisitions, and this Supervisor role has been created to strengthen the outsourcing team as portfolio volumes grow - giving the successful candidate real scope to shape how the service is delivered.

Outsourcing Supervisor - Responsibilities

Client Portfolio Oversight

• Review and approve bookkeeping, VAT returns, and management accounts
• Ensure timely delivery of client deliverables and compliance with deadlines

Client & Stakeholder Management

• Liaise with clients and external vendors to resolve queries promptly
• Assist in onboarding new clients and setting up accounting systems

Team Development

• Monitor team performance and support training and development

Process & Advisory

• Implement process improvements to enhance efficiency and accuracy
• Prepare KPI reports and elevate issues to senior management
• Handle ad hoc advisory tasks under manager supervision

Outsourcing Supervisor - Requirements

• AAT/ACCA/ACA qualified, or finalist
• Solid practice-based outsourcing or accounts experience
• Confident reviewing bookkeeping, VAT returns, and management accounts
• Strong client-facing communication skills
• Comfortable supporting and mentoring junior staff
• Experience with cloud accounting systems (e.g. Xero, QuickBooks)

Outsourcing Supervisor - Benefits

Salary: £Market rate

Benefits: Joining a private-equity backed group means ongoing investment in technology, training and infrastructure, broader career opportunities as the group grows organically and through acquisition, while keeping the day-to-day autonomy of a partner-led, client-first culture.

25 days holiday with the option to purchase additional days, hybrid and flexi-working.