Outreach Support Worker

Peabody; Essex; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

25 days holiday

Flexible benefits

Pension 10%

Job summary

Peabody seeks a part-time Outreach Support Worker to help vulnerable individuals in Basildon build confidence and independence. The role involves visiting homes, supporting welfare benefit access, and coordinating with external agencies. A full UK driving licence and access to a car are essential.

This is a people-focused role aimed at empowering clients, not performing tasks for them. You’ll work with a dedicated team to foster resilience and life-skills development.

Qualifications

• Experience (professional or voluntary) in a supportive role.
• Experience with mental health, health-related, or employment challenges.
• Understands housing support needs and welfare benefits.
• Pre-tenancy advice and tenancy support.
• Excellent communication and problem-solving abilities.
• Has a valid UK driving licence and access to a vehicle.
• Willing to undergo an Enhanced DBS check.

Responsibilities

• Visit customers in their homes to help maintain tenancies and build life skills.
• Support customers to access welfare benefits and services.
• Liaise with external agencies to coordinate support.
• Provide crisis intervention with empathy and professionalism.

Skills

Driving licence

Access to own car

Enhanced DBS check

Clear communication

Job description

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for a part-time Outreach Support Worker to join the team, supporting vulnerable individuals across Basildon - so a full UK driving licence and access to your own car is essential.

You’ll Be Helping People Overcome Challenges Related To Mental Health, Physical Health, And Employment. What Your Day Might Look Like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What Makes This Role Special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate. You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What You’ll Get In Return

• 25 days’ annual holiday (plus bank holidays)
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Up to 10% pension contribution

This is truly a role where your support creates independence

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Interviews will be held in person at our Pitsea office on the 16th November 2026.

If you have any questions, feel free to contact Charlene Moore, Talent Specialist at [e-mail]