Outreach Recovery Worker

We Are With You; Stoke-on-Trent; On-site; GBP 26,000 - 31,000; Full time

Job summary

We Are With You in Stoke-on-Trent is seeking an Outreach Recovery Worker to provide hands-on, community-based support. You will manage a small active caseload, complete assessments, and offer harm reduction guidance while engaging clients with dignity and respect across the city.

This fixed-term role runs 37.5 hours weekly, includes some Saturday work, and requires a driving licence with access to a vehicle. Salary starts at £26,250 and rises to £30,900 per year. Closing date 18 November 2026.

Qualifications

• Experience in health, social care, criminal justice, or similar settings.
• Full UK driving licence and access to a vehicle.
• Excellent communication and organisational skills with compassionate approach.
• Ability to work independently and as part of a team.

Responsibilities

• Engage clients and manage a small active caseload in community settings.
• Complete assessments and provide harm-reduction advice.
• Facilitate group activities and drop-ins across Stoke-on-Trent.
• Maintain respectful and equitable service delivery.

Skills

Relationship building

Caseload management

Communication skills

Driving licence

Job description

Join our team as an Outreach Recovery Worker in Stoke-on-Trent.

Our team in Stoke-on-Trent is looking for an Outreach Recovery Worker to join them in providing high-quality support to a diverse client group. If you are enthusiastic, creative and passionate about helping others, wed love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

Closing date: 18th November 2026. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Main duties of the job

We are seeking a dedicated Outreach Recovery Worker to play a key role in engaging clients who face challenges accessing services. This is a hands-on, community-based role that requires compassion, persistence and a deep commitment to equity and inclusion. You will manage a small active caseload, connecting quickly with clients and ensuring theyre always treated with respect and dignity. You will complete assessments, provide harm reduction advice and work with small groups and drop ins across the city in various locations.

If you're someone who enjoys variety, independence, collaborative working and seeing the real impact of your work, our Stoke service could be the perfect place for you to grow your career and change lives.

This is a fixed term position until 31/03/2029, working 37.5 hours per week. There will be some Saturday working on a rota basis to meet the needs of the service. As this role will involve community-based work, a driving licence and access to your own vehicle is required.

As a Recovery Worker, we offer a starting salary of £26,250 per annum, rising each year in line with our pay progression salary bands, to £30,900 per annum. For further details please reach out to a member of the recruitment team via [e-mail].

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Job responsibilities

Please see the linked job description and person specification for more information on the role and its responsibilities.

Person Specification

Experience

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential. Due to the nature of the role a driving license and access to a vehicle is an essential requirement.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.