Recovery Worker

We Are With You; Stoke-on-Trent; On-site; GBP 26,000 - 31,000; Full time

Job summary

WithYou is seeking a Recovery Worker in Stoke-on-Trent on a full-time fixed-term basis until 17 September 2027. The role focuses on delivering high-quality recovery care for clients with drug, alcohol, and mental health challenges, with duties including referrals, assessments, and coordinated care plans.

The position offers a starting salary of £26,250, rising to £30,900 with pay progression; some Saturday work may be required. Closing date is 15 November 2026.

Qualifications

• Compassionate and motivated individual with ability to build meaningful relationships.
• Strong communication and organisational skills are essential.
• Experience in health, social care, or related setting is desirable.

Responsibilities

• Identify clients' goals and help create tailored treatment plans.
• Act as the first point of contact: take referrals, perform assessments, cover staff absence, and answer telephone queries.
• Provide continuity of care through effective partnerships and care coordination; manage an active caseload.

Skills

Relationship building

Communication

Organisation

Customer service

Job description

Join our team as Recovery Worker in Stoke on Trent.

Are you a compassionate and motivated individual who wants to change peoples lives? Our team in Stoke in Trent is looking for a Recovery Worker to join them on a fixed term basis until 17/09/2027 to provide high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, wed love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

As a Recovery Worker, we offer a starting salary of £26,250, rising each year in line with our pay progression salary bands, to £30,900 per year.

Closing date: 15th November 2026.

Main duties of the job

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. Youll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. As part of your role, you will be the first point of contact for the service, including taking referrals, doing assessments, covering staff absence and answering telephone queries.

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring theyre always treated with respect and dignity.

This position is offered on a full time, fixed term basis, until 17 September 2027. Some Saturday working may be required to meet the needs of the service.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Person Specification

Experience

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.