Outreach Mental Health Support Worker

Turning Point UK; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Turning Point UK is seeking an Outreach Support Worker in Manchester to support individuals with mental health issues. The role involves community engagement, assisting with daily living activities, and promoting independence. Ideal candidates should have experience with mental health challenges and strong interpersonal skills.

Benefits

31 days of paid holiday annually

Option to purchase additional holidays

Qualifications

• Experience working with individuals with long-term mental health issues.
• Strong communication skills and a positive attitude.
• Ability to work in a dynamic environment.

Responsibilities

• Support clients in community activities and medical appointments.
• Assist with medication management and daily living activities.
• Recognize indicators of deteriorating mental health.

Skills

Communication

Empathy

Flexibility

Teamwork

Job description

Please Note: The application deadline for this job has now passed.

Job Introduction

At Turning Point, we support people across England with mental health issues. We make a real difference in their lives by providing personal, flexible, and realistic support to improve their quality of life in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career as you gain experience, training, and education to progress with us.

Raising the bar for people-centred outreach services, you’ll enable individuals to learn skills and knowledge to understand and manage their own situations more independently. No matter how complex someone’s mental health needs, you’ll provide support that helps decrease isolation, promote community integration, and maximize new opportunities.

The role involves rotational shifts including evenings, weekends, and bank holidays. We are open to discussing flexible working arrangements to promote work/life balance.

Role Responsibilities

You will support clients in the community across Manchester by encouraging engagement in drop-in activities at community centres, attending medical appointments, and supporting social inclusion activities. You will work with clients in their homes, assisting with medication management, daily living activities, and providing emotional support when necessary, reporting concerns to the Outreach Manager or Nurse Manager.

Working alongside qualified nurses, you’ll recognize indicators of deteriorating mental health and help implement interventions. Promoting independence, well-being, and healthy lifestyle choices, you’ll also support activities such as walks, theatre trips, gym sessions, and building social networks within the community.

The Ideal Candidate

We are ideally seeking an Outreach Support Worker with experience working with individuals with long-term mental health issues and a solid understanding of their challenges and recovery processes.

You should be a great team player with energy, strong communication skills, flexibility, and a positive attitude to achieve targets in a dynamic environment. Empathy, patience, and understanding are essential, along with a passion for helping others.

Having a driving license is highly desirable.

About Us

As a leading health and social care provider with over 300 locations across England, we pride ourselves on the quality of our services.

We operate on a not-for-profit basis, reinvesting every penny into our services and people. We believe in continuous improvement and are committed to enhancing the lives of those we support.

What Benefits Will I Receive?

We understand that rewards mean different things to different people. Whether it’s financial benefits, a supportive culture, recognition, or career development opportunities, we aim to support you comprehensively.

You will receive 31 days of paid holiday annually, increasing to 33 days with each year of service. There is also an option to purchase additional holidays and spread the cost.

Join our team and explore the full range of benefits and perks available to our employees by following the link below.