Clinic Receptionist & Admin Coordinator (Flexible Hours)

Cardiff and Vale University Health Board; Sefton; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Cardiff and Vale University Health Board is seeking a highly motivated clinic receptionist to join the Sefton CAMHS team. You will check patients in and out, manage clinic flow, handle cash up, and provide front-desk support across sites. Strong communication, data input, and Microsoft Office skills are essential; NVQ2 in Customer Care is preferred.

30 hours over 4 days on a rota basis. Experience in acute healthcare and liaison with patients or health professionals is desirable; team player

Qualifications

• NVQ Level 2 in Customer Care or equivalent.
• Experience liaising with patients/health professionals in an acute healthcare setting is desirable.
• Proficient in Microsoft Office and data entry; strong organisational skills.

Responsibilities

• Check patients in and out of the clinic.
• Manage clinic flow and ensure accurate cash up.
• Answer phone line and carry out general admin duties.
• Maintain/validate patient data in PAS Meditech and other systems.
• Provide cover/rotation across Sefton CAMHS sites as required.

Skills

Reception experience

Customer care

Data input

Microsoft Office

Excellent communication

Education

NVQ Level 2 in Customer Care

Tools

Meditech PAS

Job description

Cardiff and Vale University Health Board is seeking a highly motivated clinic receptionist to join the Sefton CAMHS team. You will check patients in and out, manage clinic flow, handle cash up, and provide front-desk support across sites. Strong communication, data input, and Microsoft Office skills are essential; NVQ2 in Customer Care is preferred.

30 hours over 4 days on a rota basis. Experience in acute healthcare and liaison with patients or health professionals is desirable; team player