Cardiology Outpatients Receptionist — Flexible Hours

Norfolk and Norwich University Hospitals NHS Foundation Trust; Colney; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible working hours

Excellent pension scheme and annual le

On-site Nursery

Wagestream access

Free Park & Ride

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a Receptionist for the Cardiology Outpatients team at our Colney Lane site. You will welcome patients, manage clinic reception, and book or rearrange appointments while ensuring accurate, up-to-date data on the Patient Administration System.

The role requires excellent communication, strong organisational skills, and the ability to multitask in a busy environment.

Qualifications

• Strong communication and customer care skills.
• Excellent organisational ability and attention to detail.
• Ability to multitask in a fast-paced outpatient setting.
• Comfort using IT systems and data entry.
• Reliable team player with professional conduct.

Responsibilities

• Welcome patients and manage clinic reception.
• Book and rearrange appointments.
• Ensure accurate real-time data entry on the Patient Administration System.
• Coordinate clinics and liaise with clinical teams.

Skills

Excellent communication

Customer service

Organisational skills

Multitasking

IT systems

Teamwork

Tools

Patient Administration System

Job description

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a Receptionist for the Cardiology Outpatients team at our Colney Lane site. You will welcome patients, manage clinic reception, and book or rearrange appointments while ensuring accurate, up-to-date data on the Patient Administration System.

The role requires excellent communication, strong organisational skills, and the ability to multitask in a busy environment.