Outpatient Health Records Coordinator (Evenings)

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Betsi Cadwaladr University Health Board is seeking a part-time Health Records Assistant to support the Records department. You will handle retrieval, filing and preparation of case notes, ensuring timely provision for outpatient and acute patient care.

You will keep notes updated and compliant with retention policies while maintaining high accuracy. The role requires good communication, ability to work to deadlines and a proactive approach in a busy environment.

Qualifications

• Good standard of education.
• Previous customer service experience.
• Keyboard skills / Computer literacy.
• Welsh language ability is desirable.

Responsibilities

• Assist in the retrieval, filing and preparation of case notes for Outpatient and Acute care, ensuring timely availability for patient care.
• Ensure case notes are delivered and prepared to Service Level agreements.
• Undertake weedings of existing case notes in line with Retention and Destruction Policy.
• Provide support to outpatient reception with professional, accurate service.
• Communicate clearly, work to deadlines and prioritise workload while maintaining accuracy.

Skills

Good communication skills

Good telephone manner

Ability to prioritise workload

Education

Good standard of education

NVQ Customer Service experience

Job description

Betsi Cadwaladr University Health Board is seeking a part-time Health Records Assistant to support the Records department. You will handle retrieval, filing and preparation of case notes, ensuring timely provision for outpatient and acute patient care.

You will keep notes updated and compliant with retention policies while maintaining high accuracy. The role requires good communication, ability to work to deadlines and a proactive approach in a busy environment.