Outpatient Medical Records Specialist

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 18,000 - 23,000; Part time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) is seeking a Records Assistant to support the Records department with the retrieval, filing and preparation of patient case notes and to assist with outpatient reception services.

The role focuses on ensuring notes are delivered accurately and on time in line with Service Level agreements, including routine weeding in line with Retention and Destruction Policy, and maintaining the Patient tracking system.

Qualifications

• Essential criteria: Good standard of education.
• Desirable criteria: NVQ Customer Service experience.
• Experience: Previous customer service experience.
• Desirable criteria: Medical background e.g. GP Practice/Reception.
• Experience: Working within Medical Records Department.
• Skills: Good communication skills.
• Skills: Good telephone manner.
• Knowledge: Keyboard Skills/Computer Literacy.
• Personal Qualities: Self-motivated and a team player.

Responsibilities

• Assist in the provision of case notes for patient care across Outpatient and Acute.
• Ensure case notes are delivered and prepared to Service Level agreements.
• Weed existing case notes in line with Retention and Destruction Policy.
• Maintain accurate Patient tracking system.
• Work to tight deadlines with accuracy and initiative.

Skills

Good communication skills

Good telephone manner

Ability to prioritise workload

Education

NVQ Customer Service

Tools

Keyboard Skills/Computer Literacy

Job description

Betsi Cadwaladr University Health Board (BCUHB) is seeking a Records Assistant to support the Records department with the retrieval, filing and preparation of patient case notes and to assist with outpatient reception services.

The role focuses on ensuring notes are delivered accurately and on time in line with Service Level agreements, including routine weeding in line with Retention and Destruction Policy, and maintaining the Patient tracking system.