Outpatient Care Coordinator – Flexible Hours

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 21,000 - 23,000; Full time

Job summary

East and North Hertfordshire Teaching NHS Trust is recruiting an outpatient Ward Clerk for the Early Pregnancy Unit in Stevenage. You will provide efficient administrative support, welcome patients, maintain records, coordinate appointments, and liaise with clinicians and other teams to ensure smooth patient care.

The role requires excellent organisation, attention to detail and professional, sensitive communication with patients experiencing pregnancy-related concerns; you will keep clinics

Qualifications

• Register patients and update electronic patient records accurately.
• Answer telephone calls and respond to enquiries, directing calls appropriately.
• Liaise with consultants, nurses, midwives, sonographers, GPs, and other departments regarding patient care.

Responsibilities

• Register patients and update electronic patient records accurately.
• Answer telephone calls and respond to enquiries, directing calls appropriately.
• Prepare and organise patient notes, clinic lists, and relevant documentation.
• Maintain a clean, organised reception and administrative area.
• Process referrals, test results, and correspondence promptly.

Job description

East and North Hertfordshire Teaching NHS Trust is recruiting an outpatient Ward Clerk for the Early Pregnancy Unit in Stevenage. You will provide efficient administrative support, welcome patients, maintain records, coordinate appointments, and liaise with clinicians and other teams to ensure smooth patient care.

The role requires excellent organisation, attention to detail and professional, sensitive communication with patients experiencing pregnancy-related concerns; you will keep clinics