Housekeeper

Cardiff and Vale University Health Board; Baldock; On-site; GBP 18,000 - 22,000; Full time

Job summary

Ashwell Ward – Frailty at East and North Hertfordshire Teaching NHS Trust is recruiting a House Keeper to join the ward team. You will coordinate patient facilities and services, ensuring a clean, safe, and comfortable environment, while supporting contractors and ward services to meet patient needs.

The role emphasizes infection control, health and safety, and high standards of customer service in a hospital setting. Training in food hygiene and cleaning procedures is preferred.

Qualifications

• Evidence of basic good education.
• Computer literacy; polite telephone and verbal communications.
• Ability to work closely with all grades of staff.
• Dealing with enquiries/complaints.
• Adaptability and ability to prioritise under pressure.
• NHS hospital or hotel industry experience preferred.
• Training in food hygiene.
• Training in cleaning standards and small maintenance tasks.
• Knowledge of health and safety issues.
• Clerical procedures and ordering supplies.
• Dealing with public; patient nutritional needs.
• Waste management.
• Infection control issues.

Responsibilities

• Ensure delivery of catering service and other ward tasks meet patient needs.
• Keep track of stock control and ward-based tasks as directed by the ward manager.
• Work closely with contractors and support services to maintain standards.
• Contribute to monitoring quality standards and address deficiencies promptly.

Skills

Basic education

Computer literacy

Verbal communication

Team collaboration

Customer service

Infection control awareness

Waste management

Education

Evidence of basic education

Job description

We are recruiting for a House Keeper in Ashwell ward - Frailty, who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. We are looking for a friendly, motivated individual to join an exceptional team of midwifery and non clinical staff. The Housekeeper will work as an integral part of the ward team and be responsible for the co-ordination of all patient facilities/services in the ward area and for ensuring a clean, safe and comfortable environment. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.Main duties of the job Within your role, you will be ensuring the delivery of our catering service and other specified tasks meet individual patient needs, as well as keeping track of stock control and other ward based tasks as determined by the ward manager.You will be keen to embrace our exciting service developments, whilst providing the best care possible to our patients. The successful candidate will be required to work closely with contractors and support services departments, assist in the monitoring of quality standards ensuring deficiencies are dealt with in a professional and timely manner.

• Evidence of basic good education
• Computer literacy, Polite telephone and verbal communications.
• Ability to work closely with all grades of staff.
• Dealing with enquiries/complaints.
• Adaptability, ability to prioritise work, especially under pressure.
• Customer service focused environment., Previous employment within the NHS within a hospital environment or hotel industry.
• Training in food hygiene.
• Training in cleaning standards/small maintenance tasks., Knowledge of health and safety issues.
• Clerical procedures/ordering supplies.
• Dealing with public., Patients nutritional needs.
• Waste management.
• Infection control issues. At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, will need to balanced against service needs, our starting point will always be to find ways to support making them happen.