Outpatient Admin & Receptionist – Healthcare (Part-Time)

The Royal Berkshire; Thatcham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Training opportunities

Informal visits encouraged

Job summary

Royal Berkshire NHS Foundation Trust is seeking an Administrative Assistant / Receptionist for the Rosemary Centre, West Berkshire Community Hospital in Thatcham. The role is 15 hours per week with potential to increase as services expand. You will welcome patients, manage appointments, and support clinics in a busy NHS environment.

You will handle administrative duties, use EPR systems, and work with nursing and admin teams to ensure smooth outpatient services and a positive patient experience.

Qualifications

• Previous administrative experience.
• Excellent communication and organisational skills.
• Strong IT literacy.
• Knowledge of EPR systems beneficial but not essential.
• Compassionate and professional approach.

Responsibilities

• Greet patients and visitors in a professional manner.
• Manage appointments and coordinate clinics.
• Maintain accurate patient records using EPR systems.
• Support the smooth running of outpatient clinics.
• Prepare clinic documentation and arrange transport and interpreters where required.
• Monitor supplies and manage meeting minutes.
• Support day-to-day operations of the service.

Skills

Administrative experience

Communication skills

Organisational skills

IT literacy

Compassionate approach

Tools

EPR systems

Job description

Royal Berkshire NHS Foundation Trust is seeking an Administrative Assistant / Receptionist for the Rosemary Centre, West Berkshire Community Hospital in Thatcham. The role is 15 hours per week with potential to increase as services expand. You will welcome patients, manage appointments, and support clinics in a busy NHS environment.

You will handle administrative duties, use EPR systems, and work with nursing and admin teams to ensure smooth outpatient services and a positive patient experience.