Healthcare Receptionist & Admin Support — Part-Time 15hrs

Royal Berkshire Nhs Foundation Trust; Henwick; On-site; GBP 14,000 - 19,000; Part time

Job summary

Royal Berkshire NHS Foundation Trust is seeking an Administrative Assistant / Receptionist for a part-time post (15 hours per week) at our satellite site in Thatcham. You will provide essential reception and administrative support, greeting patients, managing appointments, and answering phone queries to help maintain smooth clinic operations.

The role requires good communication, strong organisational skills, and solid IT literacy.

Qualifications

• Previous administrative experience.
• Excellent communication and organisational skills.
• Strong IT literacy.
• Experience in NHS or healthcare setting advantageous.

Responsibilities

• Provide administrative and reception support.
• Greet patients, manage appointments, and answer telephone enquiries.
• Maintain accurate patient records using electronic patient record (EPR) systems.
• Prepare clinic documentation and arrange transport and interpreters when required.
• Monitor supplies and take meeting minutes; support day-to-day operation of the service.

Skills

Organised

Customer-focused

Communication skills

IT literacy

Tools

EPR systems

Job description

Royal Berkshire NHS Foundation Trust is seeking an Administrative Assistant / Receptionist for a part-time post (15 hours per week) at our satellite site in Thatcham. You will provide essential reception and administrative support, greeting patients, managing appointments, and answering phone queries to help maintain smooth clinic operations.

The role requires good communication, strong organisational skills, and solid IT literacy.