Receptionist (Chemotherapy - WBCH Rosemary Centre) - P/T 15 hrs p/w

The Royal Berkshire; Thatcham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Training opportunities

Informal visits encouraged

Job summary

Royal Berkshire NHS Foundation Trust is seeking an Administrative Assistant / Receptionist for the Rosemary Centre, West Berkshire Community Hospital in Thatcham. The role is 15 hours per week with potential to increase as services expand. You will welcome patients, manage appointments, and support clinics in a busy NHS environment.

You will handle administrative duties, use EPR systems, and work with nursing and admin teams to ensure smooth outpatient services and a positive patient experience.

Qualifications

• Previous administrative experience.
• Excellent communication and organisational skills.
• Strong IT literacy.
• Knowledge of EPR systems beneficial but not essential.
• Compassionate and professional approach.

Responsibilities

• Greet patients and visitors in a professional manner.
• Manage appointments and coordinate clinics.
• Maintain accurate patient records using EPR systems.
• Support the smooth running of outpatient clinics.
• Prepare clinic documentation and arrange transport and interpreters where required.
• Monitor supplies and manage meeting minutes.
• Support day-to-day operations of the service.

Skills

Administrative experience

Communication skills

Organisational skills

IT literacy

Compassionate approach

Tools

EPR systems

Job description

Band 2 Receptionist (Chemotherapy - WBCH Rosemary Centre)

PLEASE NOTE: This post is based at the Rosemary Centre, West Berkshire Community Hospital, Rooke's Way, Benham Hill, Thatcham, RG18 3AS.

This is a part-time post for 15 hours per week (with the opportunity for hours to increase with the services expansion).

Are you an organised, friendly, and customer-focused individual looking to make a difference in a busy healthcare environment?

We are seeking an Administrative Assistant / Receptionist to provide essential administrative and reception support, helping to deliver high-quality patient care.

As the first point of contact for patients and visitors, you will provide a professional welcome, manage appointments, answer telephone enquiries, and maintain accurate patient records using electronic patient record (EPR) systems.

Working closely with nursing, medical, and administrative teams, you will help ensure the smooth running of outpatient clinics and a positive patient experience.

The role also includes a range of administrative duties such as preparing clinic documentation, arranging transport and interpreters where required, monitoring supplies, taking meeting minutes, and supporting the day-to-day operation of the service.

We are looking for someone with previous administrative experience, excellent communication and organisational skills, strong IT literacy, and a professional, compassionate approach.

Experience in an NHS or healthcare setting and knowledge of EPR systems would be an advantage but are not essential.

In return, you'll join a supportive team with access to training, development opportunities, and the chance to build a rewarding career within the Trust.

Informal visits are encouraged.

This post is based at Royal Berkshire Foundation Trust Hospital but the location for the post is at our satellite site at the Rosemary Centre, West Berkshire Community Hospital in Thatcham, RG18 3AS.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our Trust "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

For further details / informal visits contact: Name: Danielle Prescott Job title: SACT Unit Manager Email address: [e-mail] Telephone number: 01344662907