Outdoor Retail Supervisor | 30h/wk | 40-60% Discount

Cotswold Outdoor Ltd.; Hemel Hempstead; Hybrid; GBP 17,000 - 19,000; Part time

Benefits offered by this job

40–60% staff discount

Performance bonus up to £750 per year

Up to 33 days holiday

Company pension scheme

Wellbeing support

Perkbox membership

Job summary

Cotswold Outdoor Ltd. in Hemel Hempstead is seeking a Retail Supervisor to lead a busy store, guide a team and ensure smooth daily operations. You will deliver outstanding service, maximise sales opportunities and keep the shop floor running efficiently.

The role is 30 hours per week on a rotating schedule including weekends, with hands-on accountability and a focus on customer care and product knowledge.

Qualifications

• Experience in a retail supervisory role or equivalent.
• Strong customer service focus and problem-solving abilities.
• Ability to lead and coach a team on the shop floor.

Responsibilities

• Lead floor operations and support the store manager on shifts.
• Deliver excellent customer service and drive sales opportunities.
• Mentor new staff and support onboarding.
• Carry out cashing up and opening/closing duties as a key holder.
• Ensure store is clean, compliant and safe.

Skills

Retail supervision experience

Customer service excellence

Team leadership

Cash handling & loss prevention

Job description

Cotswold Outdoor Ltd. in Hemel Hempstead is seeking a Retail Supervisor to lead a busy store, guide a team and ensure smooth daily operations. You will deliver outstanding service, maximise sales opportunities and keep the shop floor running efficiently.

The role is 30 hours per week on a rotating schedule including weekends, with hands-on accountability and a focus on customer care and product knowledge.