Outdoor Promoters Assistant

Live Nation; Preston; On-site; GBP 26,000 - 36,000; Full time

Job summary

Cuffe & Taylor, part of Live Nation, is seeking a Promoter Assistant to support the Outdoor Promoters in planning and delivering festivals and shows. The role covers diary management, budgeting, and administrative duties across Operations, Ticketing, Marketing and Production teams.

You will travel and work on-site during busy summer periods, including evenings and weekends, with a strong focus on organisation, communication and attention to detail.

Qualifications

• Demonstrable experience of live music or events administration.
• Ability to work efficiently under pressure and tight deadlines.
• A self-starter with excellent organisational and administrative skills.
• Excellent IT skills including Microsoft Office and Adobe.
• Excellent formatting skills.
• Exemplary attention to detail.
• Excellent communication skills.

Responsibilities

• Work closely with the Executive Assistant to the Outdoor Promoters and the wider Promoter team to deliver events and festivals in collaboration with the Operations, Ticketing, Marketing, Finance and Customer Service teams.
• Diary management for the Promoter team.
• Keep accurate financial records for all confirmed shows.
• Mark up all agency confirmations and contracts in line with Live Nation guidelines.
• Schedule show announcements and coordinate relevant teams to ensure the best on-sale experience for all involved.
• Work on site at events and festivals, including evenings and weekends, when required.
• Liaise with heads of department across Cuffe & Taylor, the wider Live Nation group and high-profile external stakeholders.
• Manage Promoter guest ticketing and accreditation requests.
• Book travel and hotels throughout the year, as required.
• Handle all requirements for VIP guests of the company across outdoor shows during the summer season.
• Keep all documentation organised and filed correctly.
• Relay invoices to the finance team for payment.
• Book and manage promoter reps and freelancers across festivals and theatre tours.
• Undertake ad hoc tasks as required

Skills

Live events administration

Work under pressure

Self-starter

Microsoft Office

Adobe

Attention to detail

Communication skills

Tools

Monday.com

Jotform

Claude

Job description

Job Summary

Company: Cuffe & Taylor

Department: Outdoor Promoters

Location: Preston, Lancashire or Farringdon, London

Reports to: Executive Assistant to the Outdoor Promoters

Working Hours: Full time, 40 hours per week with extra weekend working throughout festival season onsite. Some travel required.

Job Type: Permanent

Role Description

Cuffe & Taylor is one of the UK's leading live music, theatre and entertainment promoters, delivering major concerts, festivals and tours across the UK and internationally.

The company has worked with some of the world's biggest artists, including Diana Ross, Lionel Richie, Britney Spears, Kylie, Lewis Capaldi, Sam Fender, Stevie Wonder, Justin Timberlake, Noah Kahan, Alanis Morissette, Robbie Williams, Richard Ashcroft, Becky Hill, Biffy Clyro and Fatboy Slim.

Its extensive outdoor portfolio includes Lytham Festival, Blackweir, Live at Powderham, Scarborough Open Air Theatre, Live at The Piece Hall, Blenheim Palace Festival, Bedford Summer Sessions, Depot Live at Cardiff Castle, Forest Live and Live at Lincoln Castle.

Cuffe & Taylor also operates a successful UK and international theatre touring division, programming thousands of performances across live entertainment, podcasts, screen-to-stage adaptations and musical theatre. In 2023, its original production Hey Duggee - The Live Theatre Show won the Olivier Award for Best Family Show.

The Promoter Assistant will be a key member of the Outdoor Promoter team, providing support in the programming and delivery of festivals, concerts and tours. The role covers the administrative side of events, from the offer letter stage right through to settlement, which involves working closely with the Operations, Finance, Ticketing, Marketing and Production and Artist Liaison teams.

The role will also involve diary management, scheduling and preparation for meetings, travel logistics for the Promoter team and general administration, including filing and coding of expenses.

We are looking for someone with excellent organisational, administrative and communication skills and a keen eye for detail, who can manage multiple deadlines in a fast-paced live events environment. Experience in artist management, agency and/or promoter administration would be advantageous, particularly within live music and touring. Flexibility and a willingness to travel and work on site during the summer months, including evenings and weekends, will be required

What it's like to work in the Team

Cuffe & Taylor is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, and build genuinely authentic and valuable relationships with our employees. We are committed to working as a team and so support each other to achieve wins.

Who you are

Competencies / Skills / Knowledge / Experience

Essential

• Demonstrable experience of live music or events administration
• Ability to work efficiently under pressure and tight deadlines
• A self-starter with excellent organisational and administrative skills
• Excellent IT skills including Microsoft Office and Adobe
• Excellent formatting skills
• Exemplary attention to detail
• Excellent communication skills

Desirable

• Experience with Monday.com, Jotform, Claude

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Extremely well organised and self-motivated
• High level of integrity and discretion
• Flexibility - ability to respond to constantly shifting priorities
• Sound judgement and level-headedness
• Proactive approach to problem solving
• Effective communicator with the ability to interact with staff across all levels of the organisation

What the role includes

• Work closely with the Executive Assistant to the Outdoor Promoters and the wider Promoter team to deliver events and festivals in collaboration with the Operations, Ticketing, Marketing, Finance and Customer Service teams
• Diary management for the Promoter team
• Keep accurate financial records for all confirmed shows
• Mark up all agency confirmations and contracts in line with Live Nation guidelines
• Schedule show announcements and coordinate relevant teams to ensure the best on-sale experience for all involved
• Work on site at events and festivals, including evenings and weekends, when required
• Liaise with heads of department across Cuffe & Taylor, the wider Live Nation group and high-profile external stakeholders
• Manage Promoter guest ticketing and accreditation requests
• Book travel and hotels throughout the year, as required
• Handle all requirements for VIP guests of the company across outdoor shows during the summer season
• Keep all documentation organised and filed correctly
• Relay invoices to the finance team for payment
• Book and manage promoter reps and freelancers across festivals and theatre tours.
• Undertake ad hoc tasks as required

Equal Opportunities

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