Outbound Sales Executive

Total Utility Connection Limited; Cardiff; On-site; GBP 24,000 - 42,000; Full time

Benefits offered by this job

Private medical and life insurance

Generous annual leave allowance

Annual leave increase with service

Enhanced pension scheme

Discretionary Bonus scheme

Employee Referral Scheme

Cycle to Work Scheme

Employee Assistance Programme

Death in Service

Living Wage Employer

Job summary

Total Utility Connections is seeking an experienced outbound salesperson to drive revenue growth by actively seeking and converting opportunities. You will build a robust pipeline, engage via cold calling, written outreach, and social media, and close opportunities across IT and related services.

The ideal candidate pursues targets with energy, communicates effectively, and maintains strong relationships with customers and stakeholders. A flexible, self-motivated approach is essential to thrive.

Qualifications

• Previous outbound sales experience with a proven track record.
• Strong communication and negotiation skills with a client-focused approach.
• Ability to generate and manage a pipeline from cold/prospecting through closing.
• Excellent written and verbal communication across multiple channels.

Responsibilities

• Analyse existing and potential customer base to identify opportunities.
• Build and maintain a new customer enquiry pipeline via prospecting, cold calling, and social media.
• Maximise sales opportunities across products and services offered.
• Follow up all leads from enquiry to closure within defined timescales.
• Issue proposals and perform follow-up communications with customers.
• Maintain positive relationships as the main contact from enquiry to acceptance.

Skills

Outbound sales

Negotiation

Communication

Prospecting

Relationship building

Self-motivation

Adaptability

Tools

MS Office

CRM systems

Job description

We are looking for an experienced outbound salesperson with a proven track record of sales delivery. A driven individual who is keen to actively seek out and maximise sales opportunities by establishing, developing, and maintaining positive business and customer relationships. The successful candidate will drive this ever-evolving business forward to boost top-line revenue growth, customer acquisitions and profitability.

Key responsibilities and accountabilities

• Analyse existing and potential customer base to identify and secure business development opportunities.
• Build and maintain new customer enquiry pipeline through prospecting via, cold calling, written communication and social media.
• Maximising sales opportunities across products and services offered.
• Follow up all leads self-discovered or existing from introduction to conclusion.
• Issue proposals and perform follow up communications with customers within defined timescales.
• Establish, develop and maintain positive business and customer relationships while acting as the main point of contact from enquiry through to acceptance status.
• Coordinate sales effort with team members and other departments within the business.
• Keep abreast of best practices and promotional trends, utilising external systems such as LinkedIn etc.
• Stay informed about competitor activities and market trends.
• Adhere to all stated company policies and procedures.
• Attend training and develop relevant knowledge and skills and actively manage their continuous professional development.

Personality

The ideal candidate is organised, reliable, adaptable, and personable. They should be able to work independently with a focus on accuracy and attention to detail. The candidate should be well-presented, responsible, accountable, and eager to gain new experiences. Strong interpersonal skills and the ability to build positive relationships with new customers and stakeholders are essential.

Qualifications and Experience

• Previous work experience in a similar role outbound sales role.
• Highly motivated and target driven with a proven track record in sales.
• Excellent communication and negotiation skills.
• Effective written and verbal communication skills.
• Ability to communicate using different mediums with and to sell to all appropriate levels within the market up to and including Director level.
• Proactive and able to work on own initiative, or with minimal support.
• Willingness to work flexibly to meet the reasonable needs of the Company.
• Ability to be adaptable and to sell technically based solutions and services.
• A good working knowledge of IT systems and Microsoft packages.
• An excellent standard of numeracy and literacy and ability to construct professional written correspondence to all stakeholdes.

Evidence, or examples of the above may be requested at interview

Additional Benefits

• P rivate medical and life insurance
• Generous annual leave allowance
• Annual leave increase with service
• Enhanced pension scheme
• Discretionary Bonus scheme
• Employee Referral Scheme
• Cycle to Work Scheme
• Employee Assistance Programme
• Death in Service
• Living Wage Employer

Our commitment to Diversity, Equity and Inclusion

Total Utility Connections are an equal opportunity employer who values diversity and the unique perspectives each employee brings to the workplace. We are dedicated to attracting, developing and retaining a diverse, inclusive and authentic workforce that fosters creativity and enables our ongoing success.

Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform their best.

Respect for others, making all feel welcomed and included is at the heart of our business and when you join us you’ll find a welcoming and open workplace where everyone’s voice is heard and supported.

AboutUs:

Progression is something we value, and we’ll make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.