outbound sales

TN United Kingdom; Greater London; Hybrid; GBP 21,000 - 23,000; Full time

Job summary

An established industry player is seeking an Outbound Telesales Executive to join their dynamic team. This role offers the opportunity to engage with customers, providing them with tailored insurance quotations and excellent service. You'll be responsible for making outbound calls to existing clients and warm leads, ensuring that each interaction is informative and helpful. With a focus on achieving sales targets, you'll thrive in a fast-paced environment while contributing to the peace of mind of pet owners. If you have strong communication skills and a passion for sales, this is the perfect opportunity for you.

Qualifications

• Strong communication and organisational skills are essential for success.
• Ability to work under pressure while achieving sales targets.

Responsibilities

• Responding to customer enquiries and making outbound sales calls.
• Providing accurate quotations and maintaining customer records.
• Achieving sales and service targets regularly.

Skills

Effective questioning and listening skills

Organisational skills

Interpersonal skills

Computer literacy (MS Office)

Clear verbal communication

Ability to meet deadlines

Ability to work independently

Ability to work as part of a team

Job description

Job Title: Outbound Telesales Executive

Location: Aylesbury, HP21 - Onsite parking, next to Aylesbury Station - HYBRID WORKING AVAILABLE

Salary: £21,630-£22,660 per annum depending on experience, OTE - 28K-30K

Working Hours: 9-5pm, Monday - Friday (10am-6pm)

About the Business

Our client administers a range of pet insurance policies, including those on behalf of The Kennel Club and other affinity partners, providing peace of mind for owners and the best possible care and protection for their pets.

Role Overview

The role involves responding to customer enquiries, making outbound sales calls, providing quotations, and maintaining customer records in compliance with security protocols.

Main Responsibilities

1. Handling inbound calls from customers to assist with quotations and policies.
2. Making outbound calls to offer insurance quotations to existing customers and warm leads.
3. Providing accurate and rapid cost calculations and quotations.
4. Identifying customer needs and highlighting product features and benefits.
5. Maintaining customer records and processing telephone payments securely.
6. Achieving sales and service targets regularly.

Key Skills & Attributes

• Effective questioning and listening skills.
• Good organisational and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Computer literacy (MS Office) and keyboard skills.
• Clear verbal and written communication skills.
• Ability to work towards performance targets.
• Ability to work independently and as part of a team.

Application Process

To apply, please contact Kylie Ross at 07966 225870 or email for an informal conversation.