Outbound Logistics & Invoicing Specialist (Hybrid)

SGS UNITED KINGDOM LIMITED; Hardwicke; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

SGS UNITED KINGDOM LIMITED is seeking a detail‑oriented Customer Service Specialist (Invoicing and Shipping) for an initial 6‑month contract in Stonehouse. The role manages orders from processing to shipment, ensuring accuracy and compliance at every stage, with invoicing responsibilities for international customers.

Responsibilities include coordinating shipments, interfacing with credit, sales and purchasing teams, handling queries and supporting admin tasks.

Qualifications

• Experience in customer service or administrative role.
• Proficient in MS Office; Power BI user.
• Export processes knowledge is an advantage.
• Invoicing and shipping experience is desirable.

Responsibilities

• Process invoices for international Intercompany customers.
• Coordinate orders and shipments between Manufacturing and customers, including export control checks.
• Interface with credit, collections, sales, shipping and purchasing to ensure timely service.
• Perform administrative tasks supporting customer service and sales orders.
• Maintain records of asset delivery progress and invoicing.
• Process customer orders and generate accurate invoices.
• Coordinate outbound shipments and book freight with carriers.
• Work with warehouse to prioritise and schedule orders.
• Ensure export documentation and classifications are correct.
• Manage shipment tracking and related records.
• Handle customer queries, credits, returns and claims.
• Support export certificates and related admin tasks.

Skills

Customer service

Administrative experience

Attention to detail

Fast-paced environment

Tools

SAP

Microsoft Excel

Microsoft Outlook

Power BI

Job description

SGS UNITED KINGDOM LIMITED is seeking a detail‑oriented Customer Service Specialist (Invoicing and Shipping) for an initial 6‑month contract in Stonehouse. The role manages orders from processing to shipment, ensuring accuracy and compliance at every stage, with invoicing responsibilities for international customers.

Responsibilities include coordinating shipments, interfacing with credit, sales and purchasing teams, handling queries and supporting admin tasks.