Out-of-Hours Concierge — Safe Housing Champion

The Housing Network; Aylesbury; Híbrido; GBP 30.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training

On-site parking

Blue Light Card

Referral programme

Descripción de la vacante

The Housing Network is seeking an experienced Out of Hours Concierge to join a brand-new service in Aylesbury. If you have accommodation-based experience and want to shape a great service for vulnerable residents, this could be your role.

You will ensure Health & Safety policy and scheme rules are followed, manage resident relations, monitor CCTV, and work with the Concierge Manager to respond to incidents. DBS checks and right to work in the UK are required.

Formación

• Experience in accommodation-based services for homeless individuals.
• DBS check is required and right to work in the UK.
• Ability to work out of hours and respond to incidents.

Responsabilidades

• Ensure Health & Safety policy and scheme rules are followed.
• Manage negative engagement between residents and liaise with police/enforcement.
• Monitor CCTV and assess risks with Concierge Manager and Supported Housing Manager.
• Ensure security during shifts and follow escalation procedures for emergencies.
• Conduct regular patrols and ensure residents comply with accommodation terms.
• Mitigate fire and security risks and keep escape routes clear.

Conocimientos

Concierge experience

Accommodation-based services

Health & Safety

Descripción del empleo

The Housing Network is seeking an experienced Out of Hours Concierge to join a brand-new service in Aylesbury. If you have accommodation-based experience and want to shape a great service for vulnerable residents, this could be your role.

You will ensure Health & Safety policy and scheme rules are followed, manage resident relations, monitor CCTV, and work with the Concierge Manager to respond to incidents. DBS checks and right to work in the UK are required.