OTC Manager

ClearCourse; Lancashire; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

Private medical cover

Health cash plan

Life assurance

Calm wellbeing app

Perkbox benefits

Parental leave

Cycle to work

Volunteering days

Employee Assistance

Job summary

ClearCourse Group is seeking an Order to Cash Manager in Manchester with a hybrid approach. You will lead the shared services team to optimise cash flow, oversee invoicing and collections, and drive a major BlackLine implementation across the group, including onboarding acquisitions into NetSuite.

You will work with Finance, product lines and customers, ensuring strong controls and KPI delivery while supporting ongoing system improvements and multi-entity processes within a growing organisation.

Qualifications

• Significant Order to Cash, Credit Control or AR experience.
• Proven experience leading a finance operations team.
• Strong analytical skills and advanced Excel.
• Experience in multi-entity or shared services environments.
• Excellent stakeholder management and communication skills.
• Strong attention to detail, with strategic and operational mindset.

Responsibilities

• Lead the Order to Cash team to meet service levels and KPIs.
• Oversee invoicing, cash application and proactive collections, reducing aged debt.
• Report on aged debt, cash collection and bad debt to senior stakeholders.
• Maintain strong financial controls and support credit reviews and audits.
• Handle complex billing and collections escalations; build relationships with Finance, product lines and customers.
• Onboard acquired companies into processes and NetSuite.
• Lead the BlackLine implementation as Project Lead, from design to testing and benefits tracking.

Skills

Order to Cash

Credit Control

Accounts Receivable

Leadership

Excel Advanced

Multi-Entity

Stakeholder management

Job description

Order to Cash Manager Manchester (Hybrid) ClearCourse Group

Permanent Full-time, hybrid Competitive base salary

Fancy a role where you lead the team that keeps cash flowing across a growing group, and get to drive a major systems implementation along the way?

ClearCourse Group is looking for an Order to Cash Manager to join our Shared Services team in Manchester. Reporting to the SSC Director, you’ll lead billing, collections and accounts receivable across multiple group entities, with the aim of maximising cash flow and reducing aged debt. You’ll also act as Project Lead for the implementation of BlackLine’s Cash to Invoice and AR Management modules, and support the onboarding of newly acquired companies into our group systems, including NetSuite.

Requirements

What you’ll be doing

You’ll be the key escalation point for everything Order to Cash. That means:

• Leading and developing the Order to Cash team to meet service levels and KPIs
• Overseeing accurate invoicing, cash application and proactive collections, reducing aged debt and unallocated cash
• Reporting on aged debt, cash collection and bad debt to senior stakeholders
• Maintaining strong financial controls and supporting credit reviews and audits
• Handling complex billing and collections escalations, and building strong relationships with Finance, product lines and customers
• Onboarding newly acquired companies into our processes and NetSuite
• Leading the BlackLine implementation as Project Lead, from delivery plan and process design through to testing, training and benefits tracking

What you’ll bring

• Significant Order to Cash, Credit Control or Accounts Receivable experience
• Proven experience leading a finance operations team
• Strong analytical skills and advanced Excel
• Experience in multi-entity or shared services environments
• Excellent stakeholder management and communication skills
• Strong attention to detail, with the ability to work both strategically and operationally

Benefits

Why ClearCourse Group

Because great work deserves great rewards. Here’s what’s in it for you:

• Competitive base salary
• 25 days holiday, plus bank holidays and your birthday off
• Private medical cover
• Health cash plan
• Life assurance
• Access to the Calm wellbeing app
• Perkbox employee benefits platform
• Enhanced parental leave
• Cycle to work scheme
• Volunteering days
• Employee Assistance Programme
• Ongoing learning, development and career progression across the ClearCourse Group

Ready to join us?

If you’re a hands-on finance leader who loves turning process into performance, we want to hear from you.