OT Field Technician

United Utilities; Newby Bridge; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

26 days annual leave

Company pension

Performance bonus

Healthcare plan

Enhanced parental leave

Employee assistance programme

Wellbeing discounts

EVolve electric vehicle scheme

ShareBuy scheme

Job summary

United Utilities, a major North West utility, is seeking an OT Field Technician (Electrical) to join the Operational Technology team at Lostock Water Treatment Works. You will maintain and support OT assets across water treatment operations, ensuring monitoring, control and protection of critical services.

The ideal candidate has an electrical or instrumentation apprenticeship, experience with SCADA/PLCs, and a proactive problem-solving approach.

Qualifications

• Electrical or instrumentation apprenticeship completed.
• Experience with industrial control and automation systems.
• GCSE Maths (Grade 5-9/A-C) and full UK driving licence.

Responsibilities

• Maintain and support plant monitoring, control and automation systems.
• Diagnose faults and implement recurring maintenance improvements.
• Support SCADA, PLC, telemetry, communications and electronic security systems.
• Collaborate with operations and work management teams for high-quality service.
• Manage workload and priorities per business needs.
• Provide progress updates and ensure delivery of work.
• Ensure Health & Safety and Information Security compliance.
• Maintain customer-focused approach with internal and external stakeholders.
• Support reliable operation of OT infrastructure.

Skills

Electrical apprenticeship

Industrial control systems

SCADA systems

PLCs

Remote telemetry

IT literacy (Windows/Linux)

Analytical/problem solving

Independent working

Education

Electrical or Instrumentation apprenticeship

Job description

Salary - £38346
Work Type - Onsite
Job Location - Haverthwaite Wastewater Treatment Works, Haverthwaite, Ulverston, Cumbria, LA12 8AE
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

Help Keep the North West Running

At United Utilities, we provide water and wastewater services to millions of people across the North West. Behind every treatment works, pumping station and network asset is a team of skilled professionals ensuring our operations run safely, securely and efficiently.

We're looking for an OT Field Technician (Electrical) to join our Operational Technology team at Lostock Water Treatment Works. This is an exciting opportunity for an electrically qualified professional who enjoys fault finding, problem solving and working with cutting-edge industrial technology.

If you're passionate about automation, control systems and electrical maintenance, and want to play a key role in supporting critical infrastructure, we'd love to hear from you.

What You'll Be Doing

As an OT Field Technician, you'll be responsible for maintaining and supporting operational technology assets across our water treatment operations. Your work will help ensure the reliable performance of systems that monitor, control and protect essential services.

Key responsibilities include:

• Maintaining and supporting plant monitoring, control and automation systems
• Diagnosing faults and identifying solutions to recurring maintenance issues
• Supporting SCADA, PLC, telemetry, communications and electronic security systems
• Working closely with operational teams and work management teams to deliver high-quality service
• Managing your own workload and priorities in line with business needs
• Providing progress updates and collaborating with colleagues to ensure successful delivery of work
• Ensuring compliance with Health & Safety and Information Security requirements
• Maintaining a strong customer-focused approach with both internal and external stakeholders
• Supporting the efficient operation of critical operational technology infrastructure

What We're Looking For

We're seeking someone with strong technical knowledge and a proactive approach to problem solving.

You'll ideally have:

• A completed Electrical or Instrumentation apprenticeship
• Experience working with industrial control and automation systems
• Knowledge of:
  • SCADA systems
  • PLCs
  • Control and automation technologies
  • Remote telemetry systems
  • Wide area communication technologies
  • Electronic security systems including CCTV, IDS and Access Control Systems
• Understanding of Microsoft and Linux operating systems
• Confidence working with IT hardware and Microsoft applications
• Knowledge of Information Security best practice and critical infrastructure environments
• Minimum of 5 GCSEs (Grade 5-9/A-C) including Maths
• A full UK driving licence

Most importantly, you'll be someone who can work independently, build effective relationships and take pride in delivering excellent service.

Why United Utilities?

At United Utilities, our purpose is to deliver great water for a stronger, greener and healthier North West. We're committed to creating an inclusive workplace where people can thrive, develop their careers and bring their whole selves to work.

As a FTSE 100 company, we offer a comprehensive reward package including:

26 days annual leave plus bank holidays, rising to 30 days with service
Competitive pension with up to 14% employer contribution
Up to 7.5% annual performance bonus
Company-funded healthcare plan
Enhanced parental leave schemes
Employee Assistance Programme and Mental Health First Aiders
Gym and wellbeing discounts through MyGymDiscounts
EVolve electric vehicle scheme
ShareBuy share scheme
Salary Finance and Wealth at Work support
Flexible benefits through MORE Choices
Exclusive employee discounts and offers

Join Us

This is an opportunity to develop your technical expertise while helping to deliver an essential service to communities across the North West.

If you're looking for a role where your electrical and operational technology skills can make a real impact, apply today and become part of a team that keeps the region running.