OSS Transformation Delivery Lead — Hybrid

Tata Consultancy Services; Newbury; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Pension

Health care

Life assurance

Laptop

Phone

Training resources

Discounts within Tata network

London Marathon sponsor

Job summary

Tata Consultancy Services UK is seeking an OSS Technical Delivery Manager to lead end-to-end telecom OSS and network transformation projects from Newbury. This hybrid role requires coordinating across business, engineering, architecture, operations and security teams while ensuring on-time delivery within scope and budget.

You will drive cloud, automation and AI-enabled operations, manage budgets and vendors, and provide executive-level reporting and governance throughout multiple workstreams.

Qualifications

• Significant telecom OSS/network delivery experience.
• Experience leading large-scale tech transformations and system integration.
• Ability to blend Agile, Waterfall or Hybrid approaches.

Responsibilities

• Lead OSS, network, connectivity and technology transformation programmes from initiation through implementation, operational acceptance and BAU handover.
• Own programme delivery against agreed scope, schedule, budget, quality, benefits and strategic outcomes.
• Develop integrated roadmaps, delivery plans, milestones, critical paths and dependency frameworks across multiple workstreams.
• Establish effective governance, including steering committees, executive reporting, decision forums and escalation routes.
• Manage programme RAID, scope control and change requests, ensuring timely mitigation, decisions and accountability.
• Partner with sponsors, architects, SMEs, engineering, operations, security, risk, compliance and supplier teams.
• Own financial management, including budgets, forecasts, actuals, cost control, investment governance and benefits realisation.
• Manage resource plans, capacity forecasts, delivery demand, vendor performance and commercial commitments.
• Direct rollout, release, cutover, go-live readiness, communications, service transition and operational acceptance.
• Ensure architecture, cyber security, risk, control and regulatory compliance while driving automation and continuous improvement.

Skills

Technical delivery

Project management

Stakeholder management

Agile/Hybrid

Budget governance

Vendor management

Executive communication

RAID management

ITIL knowledge

Automation in ops

Education

PRINCE2

PMP

Agile/Scrum

SAFe

Tools

Microsoft Project

Jira

Azure DevOps

Pega

Job description

Tata Consultancy Services UK is seeking an OSS Technical Delivery Manager to lead end-to-end telecom OSS and network transformation projects from Newbury. This hybrid role requires coordinating across business, engineering, architecture, operations and security teams while ensuring on-time delivery within scope and budget.

You will drive cloud, automation and AI-enabled operations, manage budgets and vendors, and provide executive-level reporting and governance throughout multiple workstreams.