Autonomous Network OSS Engineer | AIOps & Telemetry

Capgemini; Abingdon; Hybrid; GBP 70,000 - 120,000; Full time

Job summary

Capgemini in the United Kingdom is seeking an OSS & AIOps Engineer to build autonomous network operations capabilities across OSS, inventory, alarm, and performance domains.

You will design data pipelines, integrate TMF Open APIs, and collaborate with AI/LLM teams to enable RAG-driven workflows in multi‑vendor environments.

The role offers a hybrid working model with exposure to global telecom customers and advanced assurance platforms.

Qualifications

• Experience in OSS engineering, network assurance, AIOps, or telecom operations.
• Strong experience with fault management, alarm correlation, and performance management.
• Experience with multi‑vendor OSS platforms and network management systems.
• Understanding of RAN, Core, Transport, IP/MPLS, SD‑WAN, Cloud, and fixed networks.
• Experience with APIs, data pipelines, and event‑driven architectures for OSS.
• Understanding of TMF Open APIs and telecom data models.
• Knowledge of network KPIs, service KPIs, alarm models, topology, inventory data.
• Experience with data aggregation, cleansing, enrichment, and reconciliation.

Responsibilities

• Design and implement OSS intelligence capabilities for autonomous network operations.
• Build automated inventory models using topology, configuration, service, resource, and dependency data.
• Develop alarm correlation, event enrichment, deduplication, suppression, and root‑cause analysis workflows.
• Define performance KPI aggregation models across RAN, Core, Transport, IP, SD‑WAN, Cloud, OSS.
• Support AIOps use cases including anomaly detection, fault prediction, incident prioritisation, event correlation, and service impact analysis.
• Integrate OSS platforms with data pipelines, AI/ML platforms, orchestration platforms, and automation engines.
• Develop data aggregation pipelines from EMS/NMS, assurance tools, inventory systems, telemetry platforms, ticketing systems, and log platforms.
• Support closed‑loop automation by providing high‑quality operational state, fault context, topology context, and KPI insights.
• Implement TMF Open API‑based integrations for inventory, alarm, performance, service, and trouble ticket processes.
• Work with AI/LLM engineers to enable RAG and agentic AI use cases using OSS data.
• Define service‑impact models and dependency maps for network services and customer services.
• Support digital twin and graph‑based topology modelling for autonomous network decisioning.
• Establish data quality checks, reconciliation rules, and operational data governance practices.

Skills

OSS engineering

AIOps

Network assurance

APIs integration

Data pipelines

Python

Graph databases

KPI modelling

Tools

TMF Open APIs

Graph databases

Kafka

Elasticsearch/OpenSearch

Vertex AI / Google Cloud

Splunk/Dynatrace integration

Pub/Sub

Job description

Capgemini in the United Kingdom is seeking an OSS & AIOps Engineer to build autonomous network operations capabilities across OSS, inventory, alarm, and performance domains.

You will design data pipelines, integrate TMF Open APIs, and collaborate with AI/LLM teams to enable RAG-driven workflows in multi‑vendor environments.

The role offers a hybrid working model with exposure to global telecom customers and advanced assurance platforms.