Order Management Administration Lead

Adecco; Chesterfield; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Permanent contract

Collaborative environment

Impactful work

Job summary

Adecco in Chesterfield is seeking an Order Management Administration Lead to supervise the administrative function within a busy warehouse operation. You will lead a team of administrators to deliver efficiency, accuracy and customer satisfaction while maintaining compliance with procedures.

The role requires logistics experience, strong Microsoft Office skills, and a track record of coaching staff. You will coordinate orders, manage export documentation and collaborate with freight forwarders

Qualifications

• Experience in administration within operations, logistics or distribution.
• Experience leading or mentoring a team.
• Strong understanding of administrative processes, inventory controls, and operational compliance.
• Excellent communication skills, both verbal and written.

Responsibilities

• Coordinate and prioritise orders and workflow to ensure operational and customer service requirements are achieved.
• Oversee the shipment of goods to international customers, ensuring compliance with export regulations and company procedures.
• Manage the preparation of export documentation and collaborate with freight forwarders and customs authorities.
• Achieve performance objectives related to accuracy, productivity, compliance, and customer satisfaction.
• Train, coach, and develop team members while ensuring compliance with company policies and Health & Safety standards.
• Contribute to the enhancement of administrative processes and procedures throughout the operation.
• Maintain accurate records related to attendance, training, and departmental activities.

Skills

Operations management

Team leadership

Inventory controls

Analytical thinking

Communication

Tools

Microsoft Office

Job description

Job Role: Order Management Administration Lead

Location: Chesterfield

Salary: £30,000 per annum

Role Overview

As the Order Management Administration Lead, you will supervise the administrative function within a bustling operational warehouse facility. You will be responsible for leading a team of administrators, to achieve and fulfil operational efficiency, compliance, inventory accuracy and customer requirements.

Key Responsibilities

• Coordinate and prioritise orders and workflow to ensure operational and customer service requirements are achieved
• Oversee the shipment of goods to international customers, guaranteeing adherence to export regulations and company procedures.
• Manage the preparation of export documentation and collaborate with freight forwarders and customs authorities.
• Achievement of performance objectives related to accuracy, productivity, compliance, and customer satisfaction.
• Train, coach, and develop team members while ensuring compliance with company policies and Health & Safety standards.
• Contribute to the enhancement of administrative processes and procedures throughout the operation.
• Maintain accurate records related to attendance, training, and departmental activities.

Person Specification

• Administration experience within operations, logistics or distribution
• Experience leading or mentoring a team
• Strong understanding of administrative processes, inventory controls, and operational compliance.
• Proficient in Microsoft Office applications and business operating systems.
• Excellent communication skills, both verbal and written.
• Strong analytical and problem-solving abilities.

What's in it for You?

• A permanent, full-time position in a vibrant work environment where employee wellbeing is prioritised
• Opportunity to lead and develop a dedicated team.
• Collaborative workplace where your ideas for continuous improvement will be welcomed.
• Chance to make a significant impact on operational efficiency and customer satisfaction.

Adecco is a disability-confident employer.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.