Order Administrator

Stellantis &You UK; Manchester; On-site; GBP 26,000 - 30,000; Full time

Job summary

Stellantis &You UK is seeking an Order/Accounts Administrator for its Parts North West Hub in Manchester. This role involves overseeing claims for parts and maintaining customer data. Ideal candidates should possess administrative experience, particularly in automotive logistics, and be comfortable in a fast-paced environment with a focus on efficiency and accuracy.

Benefits

Company Car Scheme

Generous pension contribution

Annual Holiday starting with 22 days

Employee Assistance Programme

Training Opportunities

Qualifications

• At least one year of experience in a similar role.
• Proficiency in using word processing and database software.

Responsibilities

• Complete all paperwork in a timely manner.
• Ensure claims for damage and missing parts are completed promptly.
• Support strategies to improve profitability and efficiency.

Skills

Proficiency in administrative tasks

Excellent communication skills

Data management

Customer service

Education

Experience in automotive logistics or parts distribution

Job description

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Direct message the job poster from Stellantis &You UK

Order/ Accounts Administrator based in our Parts North West Hub : Unit B Hibernia Way, Trafford Park, Stretford, Manchester M32 0ZD, United Kingdom

• Base salary up to £26,000
• A full valid UK driving licence is required for this role.

About Us

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary.

Additional Benefits

• Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension: Benefit from a generous employer pension contribution of up to 7%.
• Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
• Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
• Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
• Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.

Order/ Accounts Administrator Role Overview:

An exciting new opportunity has come up here at Parts North West. This is a great opportunity for you to become a key member of the Stellantis &You team.

As an Order Administrator you will be responsible for ensuring all paperwork is completed in a timely manner with any discrepancies raised and resolved with each site immediately.

As a Order/ Accounts Administrator you will also:

• Ensure claims for damage and missing parts are completed in a timely manner and that all customer transactions and queries are handled promptly and efficiently.
• Ensure all customer data is stored and handled securely in line with Company and legal requirements.
• Meet all deadlines as set by Line Manager and company procedures.
• Use computerised systems efficiently to access and input information. Ensure all handwritten documents are legible and accurate.
• Support the development and implementation of strategies to improve profitability and efficiency.
• Be aware of current business processes and suggest improvements to increase efficiency and service.
• Maintain filing and storage of documents both physical and electronic to specified criteria.
• Receive and identify all parts and goods deliveries paperwork. Check for accuracy of both paperwork and computer input.

A Day in the Life of a Order/ Accounts Administrator:

“Dealing with emails, ordering systems, customers and constantly changing systems can be difficult at times but it is a face paced environment and we help each other out. The addition of more brands has made it more difficult but we get there in the end and have a good team that has the attitude of 'Just do it'”

Let’s Work together:

We are seeking an Order Administrator with at least one year of experience in a similar role within the automotive network, specifically in parts distribution or automotive logistics. The ideal candidate will have proven proficiency in using word processing and database software, as well as email and internet applications.

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.

Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Motor Vehicle Manufacturing

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