Sales Order Processor

Howdens; Derby; On-site; GBP 25,000 - 30,000; Full time

Job summary

Howdens Joinery is seeking a Sales Order Processor to support its solid surfaces operation in Normanton, West Yorkshire. In this role, you will manage customer orders and inquiries, ensuring they are processed accurately while delivering exceptional service. The position demands skills in sales administration and effective communication, offering a competitive salary and a supportive work environment.

Benefits

Competitive salary and bonus

Free on-site parking

Free lunch at on-site canteen

Pension plan with up to 12% company contribution

Qualifications

• Experience in a sales administration environment.
• Strong attention to detail and communication skills.
• Able to work effectively under pressure.

Responsibilities

• Allocating and processing all incoming enquiries and orders.
• Communicating effectively with internal teams.
• Producing reports and providing technical support.

Skills

Attention to detail

Communication skills

Customer service

Tools

Microsoft Office (Excel, Outlook)

Job description

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Howden Joinery is looking for Sales Order Processors to join our team based at our site in Normanton, West Yorkshire. Due to business growth, this Sales Order Processor role offers you a unique opportunity to be part of our bespoke solid surfaces operation as we continue to expand.

What will you be doing as a Sales Order Processor:

• Responsible for allocating and processing all incoming enquiries and orders onto our CRM.
• Process customer orders and enquiries, ensure all orders are checked, and resolve and monitor issues.
• Utilise your previous customer service and sales administration experience to communicate effectively with our internal teams, produce reports, and provide technical help and support.

What do you need to qualify for the Sales Order Processor:

• Experience in a sales administration environment
• Strong attention to detail and communication skills
• Microsoft Office experience (Excel and Outlook)
• Able to listen well, multi-task, and deliver excellent customer service
• Decisive, with the ability to make decisions quickly
• Good time management and workload organisation
• Able to work effectively under pressure and achieve results

What we can offer you:

• Competitive salary, bonus, and benefits package
• Free on-site parking
• Free lunch at our on-site canteen
• Friendly and supportive environment offering exceptional reward and recognition
• Pension plan with a company contribution of up to 12%

About Howdens:

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 800 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year, our sales reached circa 2.3bn, and we have an ambitious growth agenda.

We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Sales Order Processor, then we’re keen to hear from you.

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Created on 22/06/2025 by TN, United Kingdom