Order Administrator

Confidential; Bracknell; On-site; GBP 32,000 - 39,000; Full time

Job summary

Confidential in Bracknell is seeking an organised Order Administrator to support the senior sales team with order processing, purchasing, stock coordination and customer service. The role focuses on ensuring accurate order processing, smooth deliveries and high levels of customer satisfaction.

Location: Bracknell. Salary is circa £35,000 depending on experience. This is a permanent position intended for long-term contribution within the team.

Qualifications

• Previous experience in sales administration, order processing or sales support.
• Excellent attention to detail and strong organisational skills.
• Confident communicating with customers and suppliers.
• Proficient in Microsoft Excel, Word and Outlook.
• Experience using business systems or CRM softwares.
• Able to manage competing priorities, follow processes and work effectively as part of a team.
• A positive, proactive approach with a strong focus on customer service.

Responsibilities

• Prepare quotations and issue approved pricing.
• Process customer orders, confirmations and delivery tracking.
• Raise purchase orders and liaise with suppliers.
• Monitor stock, manage backorders and coordinate deliveries.
• Check supplier invoices and maintain records.
• Arrange inbound and outbound pallet shipments.
• Manage customer returns and service requests.
• Maintain internal systems and update CRM records.
• Manage inboxes and handle new leads and calls.
• Provide general administrative support to sales and purchasing teams.

Skills

Order processing

Customer service

Microsoft Excel

CRM systems

Attention to detail

Team collaboration

Purchasing

Tools

Microsoft Outlook

CRM software

Job description

We're looking for an organised, proactive Order Administrator to join our client's established business in Bracknell.

This is a varied role supporting the senior sales team with order processing, purchasing, stock coordination and customer service. You'll play a key part in ensuring orders are processed accurately, deliveries run smoothly and customers receive an excellent level of service.

Location: Bracknell
Salary: Circa 35,000 depending on experience
Job Type: Permanent

Key Responsibilities

• Preparing quotations and issuing approved pricing.
• Processing customer orders, confirmations and delivery tracking.
• Raising purchase orders and liaising with suppliers.
• Monitoring stock, managing backorders and coordinating deliveries.
• Checking supplier invoices and maintaining accurate records.
• Arranging inbound and outbound pallet shipments.
• Managing customer returns and service requests.
• Maintaining internal systems and updating CRM records.
• Managing inboxes, distributing new leads and answering incoming calls.
• Providing general administrative support to the sales and purchasing teams.

Skills and Experience

• Previous experience in sales administration, order processing or sales support.
• Excellent attention to detail and strong organisational skills.
• Confident communicating with customers and suppliers.
• Proficient in Microsoft Excel, Word and Outlook.
• Experience using business systems or CRM softwares.
• Able to manage competing priorities, follow processes and work effectively as part of a team.
• A positive, proactive approach with a strong focus on customer service.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.