Oracle Support Administrator – Procure to Pay

Jobtailor; Keynsham; On-site; GBP 45,000 - 65,000; Full time

Job summary

Jobtailor is seeking an experienced Oracle PTP administrator to oversee AP invoice approvals and ensure policy compliance and accurate processing. You will act as the functional SME for Oracle Approval Hierarchy, triaging incidents and guiding end users across the business.

You will manage system configuration, address incorrect users in the hierarchy, and maintain clear, timely communications while meeting SLAs and leveraging Excel for reporting.

Qualifications

• Hands-on administration of large ERP systems including Oracle.
• Deep understanding of end-to-end PTP processes and finance controls.
• Experience meeting SLAs and using ticketing tools with clear case notes.
• Translate business requirements into system changes and communications.
• Analytical problem solving and root-cause analysis.
• Strong stakeholder management with Finance, HR, IT and senior staff.

Responsibilities

• Oversee Oracle PTP for AP invoice approvals.
• Ensure policy compliance and timely invoice processing.
• Triaging incidents and requests as SME for Oracle approvals.
• Manage system configuration and user access in hierarchy.
• Provide user guidance and reduce repeat issues.

Skills

Oracle PTP Administration

End-to-End PTP Processes

SLA Management

Analytical Problem-Solving

Stakeholder Management

Excellent Communication

Operational Data Interpretation

Tools

Oracle Fusion

Ticketing Tool

Excel

System Configuration

Invoice Processing

Job description

• Responsible for the day-to-day administration and oversight of the Oracle PTP set up for AP invoice approvals.
• Ensure the platform supports policy compliance, accurate and timely invoice processing, and a positive end-user experience across the business.
• Acting as the functional subject matter expert for Oracle Approval Hierarchy, triage and resolve incidents and requests.
• Manage system configuration, coordinate updates and analyze the set up to proactively address incorrect users in the hierarchy.
• Ensure queries are handled within agreed SLAs, maintain clear user guidance, and proactively identify opportunities to prevent repeat issues.

Requirements

• Hands-on administration experience of large ERP systems (and ideally Oracle), including administration and support.
• Strong understanding of end-to-end PTP processes (policy, approvals, invoice processing cycle) and the associated finance controls.
• Experience working to SLAs in a service environment, using a ticketing/call logging tool and maintaining high-quality case notes.
• Ability to translate business requirements into system changes, assess impact, and produce clear user communications.
• Analytical problem-solving skills, including root-cause analysis and trend identification.
• Confident stakeholder management with Finance, HR, IT, third parties and senior colleagues; excellent written and verbal communication.
• Good working knowledge of Excel and reporting; comfortable handling and interpreting operational data.
• Experience with Oracle fusion or another Tier 1 ERP system.

Core Competencies

Demonstrates expertise in Oracle PTP administration and oversight, ensuring compliance and efficient invoice processing while effectively managing stakeholder relationships and communication. Proficient in analyzing system configurations and translating business requirements into actionable changes.

Highest-signal resume keywords

• Oracle PTP Administration
• End-to-End PTP Processes
• SLA Management
• Analytical Problem-Solving
• Stakeholder Management

ATS Optimization Keywords

Hard Skills

• ERP Administration
• Invoice Processing
• Root-Cause Analysis
• System Configuration
• Operational Data Interpretation

Soft Skills

• Excellent Communication
• Stakeholder Engagement
• Problem-Solving

Industry Keywords

• Finance Controls
• Policy Compliance
• User Guidance
• Service Environment

Tools & Technologies

• Oracle Fusion
• Ticketing Tool
• Excel