Oracle PTP Support Specialist

Stryker Corporation; Keynsham; On-site; Confidential; Full time

Benefits offered by this job

26 days annual leave

Cycle to Work scheme

Pension

Discounted staff pet care

Dog Friendly office

Free Parking

Job summary

IVC Evidensia is seeking an Oracle Support PTP Administrator to oversee the Oracle PTP setup for AP invoice approvals and related processes. You will triage incidents, manage configuration, and ensure data quality with Finance, HR, IT, and third-party providers.

You will produce reports to monitor compliance and drive improvements. You will act as the functional SME for Oracle Approval Hierarchy, ensuring user guidance is clear, supporting month-end processes, and maintaining a high-quality

Qualifications

• Hands-on administration experience of large ERP systems (and ideally Oracle).
• Strong understanding of end-to-end PTP processes (policy, approvals, invoice processing cycle) and the associated finance controls.
• Experience working to SLAs in a service environment, using a ticketing/call logging tool and maintaining high-quality case notes.
• Ability to translate business requirements into system changes, assess impact, and produce clear user communications.
• Analytical problem-solving skills, including root-cause analysis and trend identification.
• Confident stakeholder management with Finance, HR, IT, third parties and senior colleagues; excellent written and verbal communication.
• Good working knowledge of Excel and reporting; comfortable handling and interpreting operational data.
• Experience with Oracle fusion or another Tier 1 ERP system.

Responsibilities

• Provide 1st-line functional support for Oracle approval hierarchy issues, triaging and resolving incidents/requests within agreed SLAs; escalations as needed.
• Administer and request updates to Oracle approvals hierarchy in line with business requirements and controls.
• Maintain user access and profile data governance, working with HR/IT to support joiners/movers/leavers and segregation of duties.
• Support month-end and operational finance processes by ensuring accurate invoice approval routing; investigate and resolve posting issues.
• Produce and maintain reports/dashboards (standard and ad hoc) to monitor compliance, completeness and accuracy of the approvals hierarchy; provide insights and recommendations.
• Create, maintain and continuously improve knowledge articles, training materials and end-user guidance; contribute to onboarding and refresher training.
• Work with AP team to ensure no invoices are stuck in the system due to Approvals Hierarchy issues by proactively identifying cost centres or approvers not correctly set up.
• Identify, raise and deliver continuous improvement opportunities to reduce ticket volumes, streamline processes and improve user experience (including automation where appropriate).
• Highlight major incidents and business-impacting risks to the PTP Lead, supporting effective stakeholder communications and prioritisation.

Skills

ERP administration

PTP processes

SLAs

requirements translation

analytical problem solving

stakeholder management

Excel/reporting

Oracle Fusion

Tools

Oracle Fusion

Excel

Job description

IVC Evidensia is seeking an Oracle Support PTP Administrator to oversee the Oracle PTP setup for AP invoice approvals and related processes. You will triage incidents, manage configuration, and ensure data quality with Finance, HR, IT, and third-party providers.

You will produce reports to monitor compliance and drive improvements. You will act as the functional SME for Oracle Approval Hierarchy, ensuring user guidance is clear, supporting month-end processes, and maintaining a high-quality