Oracle Schools Partner: Payroll & Access Specialist

East Sussex County Council; Lewes; On-site; GBP 26,000 - 32,000; Full time

Job summary

East Sussex County Council is seeking an experienced Oracle Business Partner – Schools to support schools and academies with payroll and access issues. You will resolve complex queries, diagnose incidents and help embed improvements across Oracle and Payroll services.

The role emphasizes strong communication with school leaders and Payroll teams, delivering reliable outcomes and maintaining high service standards. A pro rata starting salary applies for part-time or term-time arrangements.

Qualifications

• Proficient in data handling and accurate input.
• Strong Customer Service and stakeholder-facing skills.
• Ability to explain technical issues in simple terms.

Responsibilities

• Resolve complex access and payroll queries for schools and academies.
• Diagnose incidents and embed sustainable improvements to payroll systems.
• Liaise with school leaders, business managers and Payroll teams to ensure accurate staff pay.

Skills

Data handling

Customer service

Stakeholder engagement

Clear communication

Education

RQF Level 2 English & Maths

Tools

Microsoft 365

Job description

East Sussex County Council is seeking an experienced Oracle Business Partner – Schools to support schools and academies with payroll and access issues. You will resolve complex queries, diagnose incidents and help embed improvements across Oracle and Payroll services.

The role emphasizes strong communication with school leaders and Payroll teams, delivering reliable outcomes and maintaining high service standards. A pro rata starting salary applies for part-time or term-time arrangements.