Optometry Admin & Patient Liaison

Sheffield-Teaching-Hospitals-Nhs-Foundation-Trust; Sheffield; On-site; GBP 23,000 - 28,000; Full time

Job summary

Sheffield Teaching Hospitals NHS Foundation Trust is seeking an Optometry Administrator (Band 2) to join the team at the Sheffield Vision Centre, based at the Royal Hallamshire Hospital in Sheffield. The role is full-time and involves a range of administrative duties within the Optometry department.

You will manage general admin tasks, handle patient contact, and work within a multidisciplinary team, using Microsoft Office and NHS processes.

Qualifications

• GCSE English/Maths (C/4) or equivalent qualifications or equivalent experience.
• NVQ Level II in Business Administration / Customer Service / IT.
• Experience of working within an office environment.
• Experience of working in a public facing role.
• Relevant experience within the NHS.

Responsibilities

• Perform all general administrative duties as required.
• Must have an excellent telephone manner.
• To prioritise and manage your workload effectively.
• To work well under pressure and work to deadlines.
• Be the first point of contact for our patients.
• Work within a multidisciplinary team.

Skills

Telephone manner

Office environment experience

Public facing role

NHS experience

Education

GCSE English/Maths (C/4)

NVQ II in Business Admin / Customer Service / IT

Job description

Sheffield Teaching Hospitals NHS Foundation Trust is seeking an Optometry Administrator (Band 2) to join the team at the Sheffield Vision Centre, based at the Royal Hallamshire Hospital in Sheffield. The role is full-time and involves a range of administrative duties within the Optometry department.

You will manage general admin tasks, handle patient contact, and work within a multidisciplinary team, using Microsoft Office and NHS processes.