Optometry Admin & Frontline Support | NHS Trust

Sheffield Teaching Hospitals NHS Foundation Trust; Sheffield; On-site; GBP 21,000 - 25,000; Full time

Job summary

Sheffield Vision Centre, part of Sheffield Teaching Hospitals NHS Foundation Trust, seeks a full-time Optometry Administrator (Band 2) to support the Optometry department. You will handle general admin, manage patient communications, and work across areas within the department.

The role requires excellent MS Office skills, NHS experience and a professional telephone manner. Applicants should be capable of prioritising tasks and working to deadlines in a team-oriented environment.

Qualifications

• Experience in an office environment and public facing role.
• Strong IT skills including MS Office (Outlook, Excel, Word).
• Knowledge of NHS data protection and confidentiality.

Responsibilities

• Perform all general administrative duties as required.
• Be the first point of contact for patients and handle telephone enquiries.
• Prioritise workloads and work under pressure to deadlines.
• Work within a multidisciplinary team across the Optometry department.

Skills

Telephone manner

Office administration

Microsoft Office

Data protection

Education

GCSE English & Maths

NVQ Level II in Business Admin / IT / Customer Service

Tools

Infoflex

PAS / SystmOne

59R Software

Job description

Sheffield Vision Centre, part of Sheffield Teaching Hospitals NHS Foundation Trust, seeks a full-time Optometry Administrator (Band 2) to support the Optometry department. You will handle general admin, manage patient communications, and work across areas within the department.

The role requires excellent MS Office skills, NHS experience and a professional telephone manner. Applicants should be capable of prioritising tasks and working to deadlines in a team-oriented environment.