Optical Team Leader: Lead In-Store & Grow Clinically

Boots; Hatfield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development

Enhanced leave pay

Flexible benefits

Employee assistance program

Job summary

Boots Opticians is seeking a Team Leader to act as duty manager and help drive an exceptional customer experience in our Hatfield store. You will supervise the store team across all areas, including clinical tasks such as pre-screening and dispensing, while developing your leadership and clinical skills.

The role offers industry training and leadership development programs, with additional benefits including a discretionary quarterly bonus, employee discounts, career development opportunities,

Qualifications

• Experience in an optical environment
• Willingness to learn
• Experience leading or coaching a team

Responsibilities

• Lead and inspire the store team day to day to deliver an exemplary customer experience.
• Oversee customer service and store operations across the whole store.
• Oversee clinical activities including pre-screening, dispensing, and accuracy checks.

Job description

Boots Opticians is seeking a Team Leader to act as duty manager and help drive an exceptional customer experience in our Hatfield store. You will supervise the store team across all areas, including clinical tasks such as pre-screening and dispensing, while developing your leadership and clinical skills.

The role offers industry training and leadership development programs, with additional benefits including a discretionary quarterly bonus, employee discounts, career development opportunities,