Team Leader

Boots UK; Hatfield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development

Enhanced leave pay

Flexible benefits

Employee assistance program

Job summary

Boots Opticians is seeking a Team Leader to act as duty manager and help drive an exceptional customer experience in our Hatfield store. You will supervise the store team across all areas, including clinical tasks such as pre-screening and dispensing, while developing your leadership and clinical skills.

The role offers industry training and leadership development programs, with additional benefits including a discretionary quarterly bonus, employee discounts, career development opportunities,

Qualifications

• Experience in an optical environment
• Willingness to learn
• Experience leading or coaching a team

Responsibilities

• Lead and inspire the store team day to day to deliver an exemplary customer experience.
• Oversee customer service and store operations across the whole store.
• Oversee clinical activities including pre-screening, dispensing, and accuracy checks.

Job description

As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more. In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading 'Step Into Optics' training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need

• Worked in an Opticians or within an optical environment
• Desire to learn
• It would be great if you also have
• Led or coached a team Discretionary Quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities (Apprenticeships)
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.