Optical Team Leader | Clinically Driven & Customer-Focused

Boots UK; Biggleswade; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development opportunities

Parental leave benefits

Flexible benefits package

Counselling services

Job summary

Boots Opticians in-store leadership role seeking a Team Leader to guide daily operations, drive customer service, and support clinical activities. You will report to the Hub Manager and act as duty manager, ensuring high service standards and a supportive team environment.

The role emphasizes developing leadership and clinical skills through Boots’ training programmes and a culture of care for customers and colleagues.

Qualifications

• Led or coached a team.
• Desire to learn and develop professionally.

Responsibilities

• Lead and inspire the store team to deliver an exemplary customer experience.
• Engage in customer service, store operations and clinical activities (pre-screening, dispensing, accuracy checks).
• Support development of clinical and leadership skills through training programmes.

Skills

Leadership

Desire to learn

Team coaching

Job description

Boots Opticians in-store leadership role seeking a Team Leader to guide daily operations, drive customer service, and support clinical activities. You will report to the Hub Manager and act as duty manager, ensuring high service standards and a supportive team environment.

The role emphasizes developing leadership and clinical skills through Boots’ training programmes and a culture of care for customers and colleagues.