Opticians Team Leader — Lead & Develop Customer Care

Boots UK; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Discretionary Quarterly bonus

Generous employee discounts

Clinical and Non‑Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Job summary

Boots UK is seeking a Team Leader in Glasgow to manage daily store operations and lead the team in providing exceptional customer service. This role involves customer service, clinical tasks, and managing store performance.

The ideal candidate will have experience in an optical environment and a strong desire to learn and grow. Boots UK offers extensive career development opportunities, including leadership training and various employee benefits.

Qualifications

• Experience working in an Opticians or optical environment is highly valued.
• Desire to learn and develop in the optical field.

Responsibilities

• Lead and inspire the store team daily.
• Ensure exemplary customer experience and manage store operations.
• Engage in clinical activities such as pre-screening and dispensing.

Skills

Customer service

Leadership

Desire to learn

Job description

Boots UK is seeking a Team Leader in Glasgow to manage daily store operations and lead the team in providing exceptional customer service. This role involves customer service, clinical tasks, and managing store performance.

The ideal candidate will have experience in an optical environment and a strong desire to learn and grow. Boots UK offers extensive career development opportunities, including leadership training and various employee benefits.