Optical Store Team Lead — Customer-First Leader

Specsavers Norge; Manchester; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare support

Headspace subscription

Eyecare discounts

Hearcare discounts

Birthday day off

Enhanced family leave

Job summary

Specsavers Urmston is seeking a Supervisor to lead store staff, ensuring smooth daily operations and outstanding customer service. This role focuses on teamwork, attention to detail, and delivering care excellence in a busy optical environment.

You’ll be supported with training and development as you grow your leadership capabilities. The position offers full-time hours (40 per week, including weekends), pension enrollment with employer contributions, and access to Specsavers Perks and wellbeing

Qualifications

• Previous optical experience is essential.
• Excellent communication with customers and colleagues.
• Strong attention to detail and accuracy.
• Well organised with good time management.

Responsibilities

• Lead by example to drive store performance.
• Support and develop team members in a fast-paced environment.
• Ensure exceptional customer service and store standards.

Skills

Optical experience

Strong communicator

Attention to detail

Time management

Leadership

Customer service

Job description

Specsavers Urmston is seeking a Supervisor to lead store staff, ensuring smooth daily operations and outstanding customer service. This role focuses on teamwork, attention to detail, and delivering care excellence in a busy optical environment.

You’ll be supported with training and development as you grow your leadership capabilities. The position offers full-time hours (40 per week, including weekends), pension enrollment with employer contributions, and access to Specsavers Perks and wellbeing