Optical Retail Pro: Frames, Tech & Growth

Vision Express; Nottingham; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Frames allowance £350 towards frames

Generous holiday (33 days)

Discounts + free eye tests

Wellbeing support

OneSight volunteering

Job summary

Vision Express in the UK is seeking a friendly Retail Optical Assistant to deliver confident personalised service, advise on eyewear, and support fittings with the latest optical tech.

As part of a global EssilorLuxottica group with 590+ stores, you will enjoy 33 days holiday, employee discounts and free eye tests, wellbeing support, and the chance to earn uncapped monthly bonuses (£85–£520) for high performers while helping customers choose premium frames and lenses.

Qualifications

• Confident engaging with customers and recommending products.
• Strong communicator with customers and colleagues.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Team player

Digital tools

Tools

Optical equipment

Job description

Vision Express in the UK is seeking a friendly Retail Optical Assistant to deliver confident personalised service, advise on eyewear, and support fittings with the latest optical tech.

As part of a global EssilorLuxottica group with 590+ stores, you will enjoy 33 days holiday, employee discounts and free eye tests, wellbeing support, and the chance to earn uncapped monthly bonuses (£85–£520) for high performers while helping customers choose premium frames and lenses.