Optical Retail Associate — Free Eyewear & Bonuses

Vision Express; Leyland; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free eyewear

33 days holiday

Family discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express is seeking an Optical Assistant to deliver personalised customer service, advise on eyewear, and assist with fittings. You will learn to adjust frames, perform minor repairs, and support eye tests with modern optical tech.

The role focuses on helping customers in our UK stores, with a strong emphasis on service, product knowledge, and teamwork. Competitive bonus opportunities and store perks enhance this retail position.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear knowledge

Digital tools

Team player

Tools

POS systems

Job description

Vision Express is seeking an Optical Assistant to deliver personalised customer service, advise on eyewear, and assist with fittings. You will learn to adjust frames, perform minor repairs, and support eye tests with modern optical tech.

The role focuses on helping customers in our UK stores, with a strong emphasis on service, product knowledge, and teamwork. Competitive bonus opportunities and store perks enhance this retail position.