Optical Client Experience Advisor

Bayfields Opticians and Audiologists; York and North Yorkshire; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Professional development workshops

Supportive work environment

Job summary

Bayfields Opticians and Audiologists is seeking a Client Experience Advisor for our York location. This role involves providing exceptional customer service and assisting clients with their eye care needs.

Ideal candidates will possess strong communication skills and previous experience in optical retail, along with the ability to work well in a team. We offer a supportive work environment and opportunities for professional development.

Qualifications

• Experience of dispensing single focus lenses, multi-focal lenses, and contact lenses.
• Strong attention to detail and organizational abilities.
• Excellent communication and listening skills.

Responsibilities

• Greet customers warmly and provide excellent service.
• Assist customers in selecting suitable frames, lenses, and other optical products.
• Schedule appointments and manage bookings.
• Maintain product displays and ensure the store is tidy.
• Handle administrative tasks, including processing payments and orders.

Skills

Customer service

Communication

Strong IT skills

Optical dispensing

Job description

Bayfields Opticians and Audiologists is seeking a Client Experience Advisor for our York location. This role involves providing exceptional customer service and assisting clients with their eye care needs.

Ideal candidates will possess strong communication skills and previous experience in optical retail, along with the ability to work well in a team. We offer a supportive work environment and opportunities for professional development.