Dispensing Optician & Customer Experience Advisor

Bayfields Opticians and Audiologists; Barrow upon Soar; On-site; GBP 26,748 - 31,000; Full time

Job summary

Bayfields Opticians and Audiologists is seeking a Dispensing Optician or Client Experience Advisor to join their Barrow Upon Soar practice. This role involves greeting customers, dispensing lenses, and providing excellent customer service.

Ideal candidates will have a passion for eye care, strong communication skills, and experience in optical retail. The position offers a full-time contract of 40 hours per week and offers opportunities for professional growth.

Qualifications

• Excellent customer service and communication skills.
• A keen interest in eye care and eyewear.
• Strong attention to detail and organisational abilities.
• Ability to work well in a team and independently.
• Previous experience in optical retail.

Responsibilities

• Greet customers warmly and provide excellent service.
• Assist customers in selecting suitable frames, lenses, and other optical products.
• Dispense single focus lenses, multi‑focal lenses and contact lenses.
• Schedule appointments and manage bookings.
• Maintain product displays and ensure the store is tidy and presentable.
• Handle administrative tasks, including processing payments and orders.

Skills

Customer service

Communication skills

Attention to detail

Organizational abilities

Teamwork

Job description

Bayfields Opticians and Audiologists is seeking a Dispensing Optician or Client Experience Advisor to join their Barrow Upon Soar practice. This role involves greeting customers, dispensing lenses, and providing excellent customer service.

Ideal candidates will have a passion for eye care, strong communication skills, and experience in optical retail. The position offers a full-time contract of 40 hours per week and offers opportunities for professional growth.